ShipScout ‑ A/B Test Shipping , 27 則評價

整體評分
4.4
各級評分數量
  • 93% 的評分為 5 顆星
    25
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 4% 的評分為 2 顆星
    1
  • 4% 的評分為 1 顆星
    1
2024年1月10日

Really easy to use to set up the shipping test with a nice simple data dashboard BUT I found the experiment quite buggy. The thresholds were not always working and we would see multiple options at checkout that was not intended so we rolled the test back. I reached out to the team to ask for help to resolve the bugs but nearly a week later I am still waiting.

Roomix DIY
英國
使用應用程式 1天
ShipScout 已回覆 2024年1月11日

Thank you very much for the feedback. We shipped large structural changes to our backend (essentially ShipScout v2) to improve performance and stability at the start of the year. Unfortunately, we introduced a bug that impacted all new tests that were created for a 24hour period (we believe your test was impacted).

We're very sorry for the bugs you experience and have written regression tests to prevent them from happening again.

We've reached out to you to make sure your next test is successful.

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