Overall rating
4.4
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 4% of ratings are 1 stars
March 29, 2024

The shipscout team has been incredibly helpful and professional in getting us set up with some A/B tests. We had a few blockers that required some customized support & the shipscout team was super generous with their time in making sure our requirements were met. We have been pleasantly surprised by the analytics & have been able to use the results to drive meaningful changes to our business & bottom line.

Del Toro Shoes
United States
3 months using the app
April 1, 2024

Really straight forward way to A/B test shipping rates in checkout and is extendable enough to include promotions outside of checkout with a little dev work. Best value for the cost!

Dolls Kill
United States
4 months using the app
February 22, 2024

Amazing app! With this app we are easily able to test out different free shipping thresholds and the app has so much data to look at so we can see which one our customers respond best to. Also, the support is amazing - Jeff helped us set up the test and answered any questions we had so quickly and thoroughly! I'm so glad we were able to find this app.

The Red Wagon
United States
About 1 month using the app
February 6, 2024

Easy to use! We were able to utilize our developer to do a custom set-up with the functionality Ship Scout offered to run a threshold A/B test. Easily allowed us to identify which threshold works best for our customers! Fast replies when we had a question as well! Would recommend.

Kindred Bravely
United States
About 1 month using the app
January 16, 2024

Easy to use and quick to set up - I was able to find the right free shipping threshold for us with very little effort. Highly recommend!

Dissent Pins
United States
Over 1 year using the app
February 6, 2024

ShipScout is a great platform with robust analytics and delivers on pretty much everything it promises. If you're looking to test the effects of different shipping price / threshold configurations, this is THE tool. Most notably, Support has been amazing and responsive, addressing all our questions and helping our company launch and monitor our tests smoothly and accurately. Cannot recommend this enough!

Jazwares
United States
25 days using the app
May 12, 2023

Very helpful support staff. Easy to set up and you can create variants that update all your FAQ pages so that shipping message is the same. The only thing is, there is no true way to segment out traffic from new vs. returning users, so everything is randomized traffic.

Pepper
United States
6 months using the app
November 15, 2022

Pretty accurate app. Straight to the point and has everything you will need while doing a/b testing. Recommend 100%

FreyaTreasures
Germany
Almost 2 years using the app
August 3, 2020

Without even mentioning the stellar customer service, this is a one-of-a-kind app that you absolutely need. We found out that a $2 difference boosted conversion rates by 0.5%. We're looking at testing free shipping thresholds and simply offering free shipping in our next round. Shipscount has a javascript API that will update your website messaging depending on who is in your split test. Get this!

Popov Leather
Canada
Almost 2 years using the app
March 15, 2022

ShipScout is single-handedly the most important and yet underrated in the App store. We used ShipScout to find, through A/B tests, the shipping rate and free shipping threshold that maximize our profit/visitor. I was surprised by how much changing a shipping rate or a free shipping threshold affected our conversion rate, average order value, and ultimately profits. Determining the profit optimizing shipping rate and free shipping threshold has much more potential and impact than people realize. When we got Shopify Plus, ShipScout helped us write a Ruby script to test 3rd party carrier rates ON A SUNDAY.

Damernas Magasin
Denmark
Over 1 year using the app