ShipStation , 733 anmeldelser

I've been using Shipstation for about 4 months and i don't want to think about how difficult processing orders was before.

Into this app for 2 weeks now and am very disappointed in the support service. Can't call them unless we have the most expensive package. Rep is of no help. Just submitted a support ticket; we'll see how fast they respond. It seems like this may be the right program for us, but there's just no help in setting things up.

Love ShipStation! Makes shipping a breeze and with the discounted rates it also is less expensive.

I have used shipstation for years for many of my clients. very good streamlining system. I recommend!

Does not integrate, does not work. App is unsupported in Shopify. I would steer clear.

I have contacted support multiple times and I haven't had any proper response, telling me that it's not their issue, or to use a work-around that is basic.

We're still trying to use the app.

First of all the support is terrible. They're not the only company that does this, but any actual issue has to get escalated with no ETAs for resolution. Anyone who interacts directly with customers has zero ability to resolve technical issues in the app.

Automation to FBA doesn't work at all. They say it's "something in the backend" that they're looking into, but they don't know what or when they'll be able to fix it.

And every basic task we've asked for so far hasn't been possible at all.

Newbie to ShipStation. So far, so good. I'm loving it. Phenomenal App for my business site, www.CBDTroubleshoot.com. Very easy to use. Tracks shipping data, ect... Quick and easy. I recommend this app for your shipping and tracking needs.

I never got a chance to fully use Shipstation because the interface was not user friendly and it didn't immediately connect to my store. By the time support called me to help me out, I'd already moved on to a different app and had shipped many packages. It's unfortunate because I'd already loaded all my shipping accounts.

Well put together app, but for small Canadian estores that are just starting out, the Canada post integration does not work unless you have a commercial account (not the same as a Venture One account). Contacted support and they confirmed there was no Canada post integration without a commercial account. To get a commercial account you need to ship a minimum of 750 packages a year. Probably a great app for high volume sellers, but did not work for our purposes...

Doesn't seem to let me ship USPS first class packages. Only allowing as Priority.