ShipStation

I had been using another shipping program with Shopify before I discovered Shipstation. I tested it out for a day and was hooked. Not only was the interface extremely intuitive, but the program works great and the customer service is second to none. Go for it!

"We can't function without shipstation".
...those 5 words above say it all...

Shipstation makes it super easy to automate almost everything you need - post service, weight, package size, e.g. - and it has cut down on the time that I need to spend worrying about shipping so I can focus on the business!

The ShipStation app is even better than I could have hoped for! Before we started using ShipStation, our fulfillment process was convoluted and every program we tried was unreliable. These guys have managed to put together an app that incorporates all of our necessary functions and introduced me to some I didn’t even think possible. Since transitioning from Endicia to ShipStation, our efficiency level has skyrocketed 300% and it’s ease of use has been critical in cross-training staff.

What’s even better than the app itself? The customer service you get along with it! Byron and Jason are awesome!! These guys walked me through every hiccup and “user error” until I finally got it. They are always helpful and, if they didn’t have an answer right away (which was rare), they made sure to get it as quickly as they could. Working in shipping and fulfillment you understand how frustrating it can be to sit on the phone with useless customer service reps, but these guys are a blessing.

On a side note, I am stoked that FedEx is now included!! The only down-side to this program and these guys have already remedied it!

Shipstation has been a great app for us. Greatly improved our productivity and efficiency in fulfilling orders. Customer service has been prompt and thorough. Still waiting on FedEx which in our opinion will make them as close to perfect as possible. -AF

ShipStation has been one of the best decisions I have made, It has cut my order filling time in half. Between the batch printing of labels, Packing slips and automatically sending customer shipping notices it just cannot be beat, Very reasonably priced and the customer service is OUTSTANDING!!

Shopify has made our business run so much smoother. One of my favorite features is how you can write notes about each shipment. We do a lot of personalization for our customers, so it is so helpful to be able to note which step each order is on. Being able to add in manual orders has been great. It is very well organized, I have zero complaints.

We have tried a lot of so call shipping programs out there and this one is by far the best one for what we do. And best of all, it works great with all our web stores, over 5. Customer service is wonderful. Fast turnaround. Thank you ShipStation.

ShipStation is the perfect solution to our shipping needs. In less than 10 minutes, we had set up our USPS carrier and were off printing labels and getting our orders out the door. The reporting is excellent and the interface is intuitive and easy to learn.

At first I had issues printing to my Zebra LP2844 via OSX and Shipstation. I left a poor review due to these frustrations, but after Shipstation contacted me, I was able to resolve the issue, which had to do with subpar Zebra drivers. Not too surprising since they do not support OSX. I bit the bullet and bought a DYMO printer which works perfectly.

Of all the Shopify apps I have tried, this is the most valuable and useful I have found. It looks great and the interface is intuitive. It has plenty of integrations with shipping accounts and insurance providers. Here and there I run into something that is not obvious how to change or is lacking, but I get an explanation as to how to do what I want or a logical reason why it isn't possible from support.

I don't want to even think about how chaotic fulfilling orders would be without an app like Shipstation and I think they pull it off better than the alternative that I tried previously.