Reseñas (816)

Calificación general
4,1
Recuentos por nivel de calificación
  • El 75% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 15% de las calificaciones son de 1 estrellas
5 de junio de 2020

This is a stupid app, don't use it. Takes way longer to do anything. The only reason I'm using it for now is to integrate DHL, but will be deleting it whel DHL updates their app in two weeks. Can't wait.

Steveston Motor Co
Canadá
4 meses usando la aplicación
25 de agosto de 2021

ShipStation is awesome, it's made a huge impact in the efficiency of our fulfillment. We use it with multiple sales channels, not just shopify, and have been very happy. The only reason for 4 stars (instead of 5) is because I couldn't find an easy way to feed live rates from Shipstation to our Shopify store based on dimensions and weight. Maybe I missed it somewhere, but we'd like customers to ...

ceilingscenes
Estados Unidos
6 meses usando la aplicación
3 de agosto de 2021

I like using Shipstation as standalone software but this app is just not cutting it. It's incredibly buggy and inconsistent in the rates its showing. It's super frustrating as a merchant to not be able to offer consistant and reliable live rates to our customers. Customer service is incredibly difficult to get.

Emily's Chocolates
Estados Unidos
3 meses usando la aplicación
18 de junio de 2021

This app has enabled us to ship orders with accuracy, using the scan to verify option. We have no order complaints now due to incorrect items being sent & has sped up the packing system massively. Wonderful customer support, we had a few technical issues and received a call quickly to fix the issue.

Indy & Eve
Australia
5 meses usando la aplicación
ShipStation respondió 24 de junio de 2021

Incredible! Thanks for the kind review!

6 de noviembre de 2022

their support technic team was really Helpful .
But I was not really happy with the rates and it was quite complicated to choose a package/carrier. I did not enjoy my experience.

Peek-a-Boo mini creation
Canadá
5 meses usando la aplicación
25 de agosto de 2021

We've been using Shipstation for 3 years, shipping around 1000-1500 packages per year. The switch to Shipstation from manual shipping through the USPS was a quantum leap forward in efficiency. We couldn't run our business without Shipstation. Shipstation is perfect in nearly every regard except one: they aren't integrated fully with their parent company, Stamps.com. USPS international shipping ...

KVgear
Estados Unidos
5 meses usando la aplicación
Fecha de modificación: 9 de septiembre de 2020

UPDATE 9/9/2020

DO NOT DO NOT DO NOT!!!! GO THRU SHIPSTATION!!!!

I decided to give them another chance, even though the packages would come back with overage charges (one yard sign, purchase price $13.50, shipping cost was 10.85, overage charges of $108.75!!!) Customer service Maia, told me that she would take care of it. We contacted UPS, and they said too bad. But Shipstation took care of me... ...

ROTD Crafter's Corner
Estados Unidos
2 meses usando la aplicación
9 de abril de 2019

Tried this to try to make my shipping done in 1 app for fast comparison! I wasted 2 hours trying to make everything work just with Shopify, what a joke! Canceled my free trial ... I see no reason at all for this "add on" Couldn't get anything to work even though I have had accounts with UPS, FedEx and DHL since the '70's! NOTHING BUT ERROR MESSAGES! I went back to my FREE online shipping ...

CamStand ® Innovative Photographic Devices
Estados Unidos
Alrededor de 2 meses usando la aplicación
11 de enero de 2022

We are deeply disappointed in both the service and performance of this app. On two occasions during the height of our sales season, the app presented technical errors that resulted in costs to our business due to time spent troubleshooting technical errors and rectifying poor customer experiences. On both occasions, Shipstation did not provide an explanation of why the issue had occurred nor how ...

Aurora Heat
Canadá
4 meses usando la aplicación
14 de enero de 2024

Enables shipping to Europe but lacks the capability to generate return labels. If anyone is familiar with a company that offers this service, please feel free to get in touch. Ridiculous!

Barbara Giuffre
Reino Unido
Alrededor de 2 meses usando la aplicación