Reseñas (816)

Calificación general
4,1
Recuentos por nivel de calificación
  • El 75% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 15% de las calificaciones son de 1 estrellas
Fecha de modificación: 6 de mayo de 2024

After my review Justin B. Replied from Shipstation on April 23rd they said they would escalate the problem it's now May 6th and still no response. For some reason Fedex does not work and they can't seem to fix the problem.

Healthymouth Canada
Canadá
6 meses usando la aplicación
ShipStation respondió 23 de abril de 2024

Thank you for the review - we're sorry to hear that our Support has been unable to assist you, but we'd love the opportunity to help! We've reached out to the email on your account. Looking forward to working together with you and hoping to hear back soon!

17 de mayo de 2024

outrageous fee structure. stay away cause one youre locked in they will keep on taking advantage of customers

HTM Lighting Solutions
Estados Unidos
Casi 5 años usando la aplicación
ShipStation respondió 21 de mayo de 2024

Thank you for the review! We also appreciate you bringing up your pain points with our new pricing structure. A team member will be reaching out to discuss this with you here shortly. Have a great rest of your day!

25 de abril de 2024

Integration was easy and the team helped us set up fairly quickly. Chelley was extremely helpful in the implementation stage and helped us with some great time-saving suggestions.

Creekside Estate Winery
Canadá
Alrededor de 1 mes usando la aplicación
13 de marzo de 2024

stancey has been a huge help! thank you for helping solve my problems!

Kechi Bath Company
Estados Unidos
8 meses usando la aplicación
26 de marzo de 2024

User friendly interface, great shipping options, fast & friendly support & account management.

bohohippyshop
Reino Unido
8 meses usando la aplicación
19 de marzo de 2024

Works great. Orders transfer seamlessly from Shopify. Rates are spot on. Very efficient and friendly workflow!

SafeWatchSolutions
Estados Unidos
11 meses usando la aplicación
20 de abril de 2024

Our new 3PL uses this app for shipping labels so unfortunately we are stuck with them at least for now. Since moving to them I've seen a 20% increase in my shipping costs. They use Stamps.com for USPS which has shitty rates and you can't switch to shippo or pirate ship. You can hook up your own accounts if you have them for UPS, Fed Ex, DHL and some others but none that handle USPS. I'm also not in love with the way the app works and the customer service is non-existent. I want to add a rule for the packers to add an insert for orders auto-tagged in shopify as first time buyers but I can't get it to work and I can't get anyone to help. i'm spending way too much of my time on this app.

Shop Foodocracy
Estados Unidos
Alrededor de 1 mes usando la aplicación
ShipStation respondió 23 de abril de 2024

Hey there, thank you for taking the time to post this review. We’re sorry to hear that our platform is not meeting your expectations - we’d love the opportunity to work with you and help optimize your shipping with ShipStation. We’ve reached out to the email on your account and look forward to partnering together. Thanks again!

19 de marzo de 2024

It makes shipping cheap and easy!

Boosted Safe
Estados Unidos
9 meses usando la aplicación
29 de mayo de 2024

Shipstation has made our shipping experience so much easier!

Complexity Shop
Estados Unidos
Alrededor de 2 meses usando la aplicación
5 de junio de 2024

Software makes shipping our Sharts® a breeze.

Shart.com
Estados Unidos
Casi 4 años usando la aplicación