ShipStation , 719 reseñas

Calificación general
3,9
Recuentos por nivel de calificación
  • El 75% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 14% de las calificaciones son de 1 estrellas
1 de junio de 2023

Horrible experience, constant issues with the log-in and with orders not uploading. Perfect example of an app that was good until the startup was purchased by a bigger company.

Fendrihan Canada
Canadá
Alrededor de 8 años usando la aplicación
10 de agosto de 2023

This is the worst app and customer service possible. Absolutely disgusting. Shipconnect does'nt work half the time, have to refresh the page all the time as it w on't load, always have to manually push orders to be downloaded even thou it's set up on automatic but full of errors and worst of all they can't generate a proper custom invoice . Don't include prepaid tax, shipping or discounts on it so for Europeean brands is an absolute no go.

kidsclothingwholesale
Reino Unido
8 meses usando la aplicación
5 de junio de 2023

Very very buggy. Used to be great. If anyone can recommend an alternative please do so. This software is a mess.

Sankofa Edition™
Estados Unidos
Alrededor de 5 años usando la aplicación
ShipStation respondió 7 de agosto de 2023

Hi there, thank you for your feedback. We are sorry to hear that our platform has missed the mark! We believe our service offers a great value to our merchants and we definitely would like to resolve any outstanding technical issues you may have. We’d love to get more details from you, our team will be reaching out to the email on your account shortly.

7 de junio de 2023

They almost have worse service than Shopify. Almost. Not worth the ever-increasing-amount of money. Better platforms for cheaper. Wish the FTC would stop Auctane from buying up all their competitors, gutting the service and jacking up the rates.

Flush Packaging
Estados Unidos
4 meses usando la aplicación
25 de abril de 2023

The app works great when it works, but when it glitches and your shipping company charges you 30,000 for labels that were made by mistake, Shipstation is dismissive and slow to respond, let alone correct the issue.

Very very dissapointed in their level of service.

WheelWiz
Canadá
11 meses usando la aplicación
3 de agosto de 2023

not cheap not worth it

Vita Hot Deals
Estados Unidos
Alrededor de 1 año usando la aplicación
ShipStation respondió 10 de agosto de 2023

Hi there, we are sorry to hear that our platform has missed the mark! We have various plan levels to fit any shipper along with robust features to ensure you are shipping as efficiently as possible. We would love the opportunity to earn back your business in the future.

6 de junio de 2023

Terrible app. We often have issues with orders not uploading. ShipStation Support can take days to begin investigating issue. Huge headache!

MARIN RAW
Estados Unidos
3 meses usando la aplicación
19 de abril de 2019

Love it when it works. But it doesn't always work! Lots of bugs and lots of down time unfortunately.

Water Bargain
Estados Unidos
Más de 8 años usando la aplicación
Fecha de modificación: 19 de septiembre de 2023

UPDATE: RATED ARE GLITCHY AND MY BILL WAS INCREASED FROM GRANDFATHERED PRICE TO $100 MORE THAN THE PRICING SHEET SAYS. CHAT DOESN'T WORK, NOR DO THE PHONES AND EMAILS TAKE FOREVER TO GET A REPLY. THE ONLY PEOPLE THAT RESPOND QUICKLY ARE THE SALES TEAM WHICH ONLY TALK TO POTENTIAL CUSTOMERS

CON's: 1) The automatic import of orders every hour was discontinued by shipstation without informing anyone so that they can create a instantaneous import for which they have no idea when it will be available. 2) Recently there have been a lot of glitches. 3) The new layout is missing stuff that the old layout had. 4) You can't assign a item to a package so when the tracking number is sent to shopify it marks the entire order as fulfilled even if you only shipped 1 of the 5 items on the order.

Bakers Authority
Estados Unidos
Casi 7 años usando la aplicación
16 de junio de 2022

Always having issues and being forced to reinstall from scratch. Leaves my business and my employees hanging. Absolute pain.

CoalitionNutrition
Estados Unidos
Casi 7 años usando la aplicación