ShipStation , 716件のレビュー

総合評価
4
評価レベルごとの件数
  • 評価の75%は5つ星です
  • 評価の5%は4つ星です
  • 評価の3%は3つ星です
  • 評価の3%は2つ星です
  • 評価の14%は1つ星です
2016年4月29日

Wildly inaccurate declared customs values on international orders, glitches, frozen screens, lots of whirly wheels. Your ShipStation experience if you choose to accept it. This app is not recommended for anyone who sells outside of the US. It uses list price on customs forms rather than price actually paid.

Yoga Democracy
アメリカ合衆国
アプリの使用期間:6年以上
2022年7月5日

ShipStation recently forced users into a new interface that is awful and buggy. It now takes much longer to get packages out the door and creating returns and return labels takes twice as long as it used to. Good luck getting anyone from ShipStation to respond to help requests. Actively looking for a replacement because of how slow it's made fulfilling orders.

DinkyDogClub
アメリカ合衆国
アプリの使用期間:約6年
2022年11月29日

I am so frustrated at this app and the lack of support that we have been receiving. Ever since the update, Shipsation has been a total disappointment. We used it without any issues for the past 5 years but once the upgrade happened, nothing has been functioning properly. It's time-consuming to have to reach out to tech support constantly because their app isn't functioning properly. I am looking into a different fulfillment app.

SWL
アメリカ合衆国
アプリの使用期間:6年弱
2022年6月9日

The app was once golden and a must have for our business. But since the recent updates we have had trouble after trouble with getting into our account for everyday shipping. We are unable to to login to our account at all! it's terrible and there is no support or answers! We have used this app since 2016! So sad, but will be seeking out other options and I advise anyone looking into a platform for shipping ease to do the same! Our workflow has been completely disrupted!

KaAn's Designs
アメリカ合衆国
アプリの使用期間:6年弱
2022年7月5日

I've used this app for literal years and years, and it's been perfectly fine. Ever since they updated the layout and forced it on us with no option to revert it's been buggy, glitching out at anything more than a few orders at a time, and have completely disrupted the work flow many of us have been using for years. Now it's taking 2-3x as long to do the same basic stuff we used to do. Please use Pirate Ship or something else. Ship Station sucks

Pig of the Month BBQ
アメリカ合衆国
アプリの使用期間:5年以上
2020年9月20日

I was over charged $249.00 for 3 labels less then 3oz each. tried to contact customer service I was on hold for over 2 hours. after that all they did pushed me to stamps.com also 3 hours on hold. and all the parent company stamps.com did is gave me an email address to postal service to file a claim. I have been with those companies for many years very bad customer service no one to talk to.

onestopsoccer.com
アメリカ合衆国
アプリの使用期間:5年以上
2022年10月17日

I've been using the app for 4+ years. Used to be a great app but the recent updates turn it into total crap. The users on shared workstations can't print anymore . Tried to get assistance from support only to be told that "Because of the changes made to this version of ShipStation Connect, we recommend only having one user logged in at a single time " - hello, 1992 is speaking .

Treshers
アメリカ合衆国
アプリの使用期間:5年以上
編集日:2021年2月8日

HOrrible. There is not tech support whatsoever except a terrible bot. This is a complicated platform.

YOGO
アメリカ合衆国
アプリの使用期間:5年弱
2023年3月8日

We have used ShipStation for years, and depended upon it for fast efficient labels. Since Shopify rolled out "Locations," we have been able to print to either warehouse and "change" the location in Shopify each time. Suddenly ShipStation no longer does this. Its been a couple of weeks now, and I have to manually change the location the inventory is pulling from in Shopify. We get 100 - 200 orders per day. Support has moved from "escalating to the dev team" to actually trying to gaslight me, claiming that what I say ShipStation has done for years has never been possible.

Blackwell's Wines & Spirits
アメリカ合衆国
アプリの使用期間:4年以上
2023年3月14日

not working not working not working not working not working not working not working not workingnot working

OCTOPUS
アメリカ合衆国
アプリの使用期間:約4年