Recenzje (816)

Ogólna ocena
4,1
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Edytowano 28 czerwiec 2021

I'm still finding bugs on a weekly basis. Plus, whenever they push down an update, there's no notification. You never know when a new version is going to overwrite the old (it's web based). Nor is there anywhere you can go and find out what the latest bug fixes were. Using it is a big productivity boost, but it's simply unreliable. You don't dare print out more than 10 labels at a time, and you'd ...

Woodchucks Wood
Stany Zjednoczone
Ponad rok korzystania z aplikacji
ShipStation odpowiedział(a) 30 czerwiec 2021

Thank you for sharing your continued experience with ShipStation. We value your feedback and have shared it with members of our team so that we can continue making ...

29 październik 2017

This system is retarded, you have to manually go and refresh "update all stores" when orders come in to make sure the orders get pulled from Shopify and then pushed to FBA. The goal of having such is a system is to automate a process and not use manpower, but you still need manpower to update orders.

Olsatools
Kanada
Ponad rok korzystania z aplikacji
3 grudzień 2016

I've had less than satisfactory results with Shipstation. It takes a long time for the program to enter and have high-speed Internet. The user interface is less than intuitive. Overall I think there has to be a better way, I just haven't found it yet.

Femme Velo
Stany Zjednoczone
Około rok korzystania z aplikacji
12 czerwiec 2018

IT doesn't work efficiently with Shopify. If an order is fulfilled through Shopify it's still listed as waiting to be shipped in ShipSation. This adds a lot of manual tasks that need to be completed.

Shanieism
Stany Zjednoczone
Około rok korzystania z aplikacji
26 sierpień 2019

this app has so many issues if a customer buys more than one sku in the same order. The software doesn't look at the sku's individually but only sees it as a "Multiple item" order. So you have to setup all these tags and work arounds. Now we have more and mores sku's and orders we keep finding more and more issues. if you are a 1 sku company than 5 stars

Toolbox Widget
Stany Zjednoczone
Około rok korzystania z aplikacji
13 grudzień 2021

Pro: -Generally positive experience for orders placed and fully shipped within a few days. For orders with longer wait times, or orders that are split into multiple shipments we have some issues. -Automated completion of customs forms for international shipments. Con: -Long times between automated store synchronization: Can be over two hours between store updates from Shopify. There is the option ...

Wool&Prince
Stany Zjednoczone
12 miesięcy korzystania z aplikacji
30 sierpień 2023

If you are shipping a few orders a month ShipStation might be good. However, if there is an issue, even a small one that can be solved with a few lines of code, Ship Station will not care and will not help you with anything.

Liberty Orchards
Stany Zjednoczone
11 miesięcy korzystania z aplikacji
11 styczeń 2022

We are deeply disappointed in both the service and performance of this app. On two occasions during the height of our sales season, the app presented technical errors that resulted in costs to our business due to time spent troubleshooting technical errors and rectifying poor customer experiences. On both occasions, Shipstation did not provide an explanation of why the issue had occurred nor how ...

Aurora Heat
Kanada
4 miesiące korzystania z aplikacji
16 sierpień 2022

Getting customer support to answer questions is like pulling teeth. I've had a few occasions where Shipstation wouldn't print, I would make labels in bulk and then couldn't print, and assorted other issues. They take over a week to answer meanwhile you're trying to run a business. Annoying.

Crimson and Clover Studio
Stany Zjednoczone
3 miesiące korzystania z aplikacji
4 marzec 2018

If I couldn't figure out how to use this app on my own, I would have given it 1 star. Shortly after signing up, I got an email telling me who my account manager was. During the process of installing the app and changing the different parameters to meet my store's needs, I had several questions. I tried calling the account manager several times, and never once did he answer his phone, so I emailed ...

Dead Fly Zone
Stany Zjednoczone
2 miesiące korzystania z aplikacji