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Shipstation is a pleasure to use! It makes the whole shipping process so easy. Also, I love the functionality that allows for prepaid return labels for your customers. The email support I have received has been fantastic! However, please note that it may not be worth the price if you are not shipping a lot of packages each month.
ShipStation is the best shipping solution out there. We tried many of these and ShipStation is definitely the most complete, professional app. The customer service is also great.
ShipStation is absolutely integral to our order fulfillment process. We are an online retail store and we house and ship all of our own inventory, and ShipStation makes it easy to send our packages quickly on the same day but letting us print packing slips, sending labels to our printer, and integrating with Shopify to mark orders as fulfilled. My employees will tell you that I rarely go a day without saying "I am SO glad I got ShipStation." It's true.
Shipstation is by far the best shipping solution. We started with another shipping solution with Shopify before I discovered ShipStation. After trying ShipStation, I was instantly sold on the interface and the features it provided.
Pros: Very Intuitive Interface, Discounted rates via ExpressOne, Bulk Shipping Capability, Automation Rules, Excellent Customer Support.
LOVE LOVE LOVE! After moving over to Shopify I was excited to find ShipStation. I used to use Stamps.com and would have to manually transfer all the information over. With ShipStation order processing and shipping is SO much more streamlined and I could not be happier!
Blown away. Thrilled. Couldn't be more satisfied. As brand new ShipStation users, three people were able to calculate postage, print labels (domestic and international), package, send email confirmations with tracking info and get out the door well over 300 orders in about four hours. The automated customs declaration form for international shipments alone saved us three day's work. Customers for life.
I've been using shipstation for a few months now.
First off, let me say that having integrated printing of shipping labels(with a dymo 4XL) is a *huge* improvement over copying and pasting data in to your stamps.com or endicia.com account. Shipstation will save you tons of time. Their support is also top notch and responds within a few hours. They really care about your input and are a stand-up operation.
There is only one shortcoming that may or may not be an issue for your business. At the current time there is no support for Shopify's partial order fulfillment. This is due to Shopify's API not supporting it and, after speaking with Shipstation, I've been told that they're asking Shopify to extend their API to work on this. If you partially fulfill orders its best to enter them manually in to Shipstation and mark them partially fulfilled in Shopify.
Overall I'm extremely happy with Shipstation and you will be too ;)
What a time saver for a fledgling business! We can't imagine life without ShipStation. Before deploying this solution in our business, we were manually filling out label information on the USPS website! With it, we save hours in workflow, giving us more time to focus on expanding and developing our business. ShipStation is a must-have for every Shopify store owner!
Shopify has really helped me keep track of my shipping orders (from all channels -- Etsy, shopify, external) and I love the tracking numbers and tags!
I have used practically every shipping app that is available in Shopify's App Store and I couldn't be happier with ShipStation! The program is so easy to use and I'm able to quickly and easily ship as few or as many orders as I need. There isn't a feature that ShipStation hasn't thought to include in their program - do everything from partially ship orders, combine orders, compare postage rates, print packing slips, shipping manifests, scan forms, etc. ShipStation has honestly cut down my turnaround and order fulfillment process by at least 10 hours per week. I couldn't be happier!
I only wish that ShipStation would allow branded labels on their Bronze plan.