Avaliações (816)

Classificação geral
4,1
Número por nível de avaliação
  • 75% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 15% das avaliações são de 1 estrelas
12 de outubro de 2024

As a small business startup, navigating shipping platforms can be overwhelming, but Joey from ShipStation made it a breeze! He took the time to explain everything in detail and even sent me helpful videos. His exceptional support went above and beyond my expectations. Joey truly restored my faith that there are still good people out there providing amazing customer service. I highly recommend ...

Bespoke Hearts
Austrália
Aproximadamente 2 meses usando o app
6 de outubro de 2024

WORST customer service. Shipstation worked great till they switched to Parcel Guard. They ended up costing us thousands of dollars in damages for one shipment. We have double automatic insurance rules on our account, but what they don't advertise is that if you ship more than one package in a shipment, they automatically turn off your insurance. Been back and forth with customer service for ...

The Rustic House
Estados Unidos
Quase 2 anos usando o app
ShipStation deixou uma resposta 8 de outubro de 2024

Hi there, thank you for bringing this to our attention! We have located your ticket and will be in touch regarding next steps shortly. Please have a great rest of your week!

1 de outubro de 2024

Integrating ShipStation with our Shopify store has been a game-changer! The setup was incredibly easy, and it has simplified our day-to-day shipping process significantly. We now save time on managing orders, and the automation features have streamlined our workflow. Highly recommend it for any eCommerce business looking to make shipping effortless!

Phillips Brush
Estados Unidos
2 meses usando o app
13 de agosto de 2024

This is the one tool that our company could not live without. The amount of time and money it saves us is priceless. The automated rules ensure we are always selecting the cheapest rates possible in a seamless integration. This saves also saves many hours each day so we can utilize our staff for more important tasks. Customer support is amazing as well. We have always gotten quick answers to ...

www.MarineVinylFabric.com
Estados Unidos
Quase 9 anos usando o app
7 de outubro de 2024

Easy to use for any level of business. We use daily for USPS, UPS, Fed Ex, DHL

Northland Vapor Company
Estados Unidos
Mais de 2 anos usando o app
25 de agosto de 2024

I've been very happy with ShipStation so far. For the most part, it just works. And for the times that it didn't, some settings adjustments fixed my issues. I find their offering expensive for my size business (really tiny), but it's a situation of you-get-what-you-pay-for.
Customer service has been top notch, even though I'm sure I'm one of their smallest accounts.

Zutto Fire
Estados Unidos
6 meses usando o app
16 de setembro de 2024

I will update my review if the support team has a resolution for printing more than 20 labels at a time. If we print more it will skip or miss orders. we called and they sent documents for us to read regarding our printer.
Do we have a printer issue or shipstation issue?

contact daniel@hairillusion.com

Hair Illusion Inc
Estados Unidos
Mais de 6 anos usando o app
ShipStation deixou uma resposta 17 de setembro de 2024

Hey there, thanks for your review and for bringing this to our attention! We've sent an email to the specified address already - if you could respond there at your earliest ...

17 de julho de 2024

OK, it's time to leave a review as we've been using ShipStation for a few years now.

The fact is that ShipStation is so much better than any other competitor in the space! Seriously - I've tried tons of other apps just in case, and they all fall far short of the functionality and usability of ShipStation. From automations to every day order management, it's just easier in ShipStation.

I've ...

SuperheroDIY
Estados Unidos
Aproximadamente 4 anos usando o app
19 de setembro de 2024

There are a few connectivity issues that should be fixed but other than that we are super happy we switched from Shippo to Ship Station. Love the added functionality and most of the scale integration. Has improved our shipping efficiency tremendously!

Lash and Beauty Store
Estados Unidos
Aproximadamente 1 mês usando o app
19 de setembro de 2024

This has greatly helped out shipping process and helped us get off the ground. Chelly did a great job in helping us get going.

Beehive Meals
Estados Unidos
3 meses usando o app