ShipStation

Before the ShipStation app, I was spending hours putting together labels. This has sped up my process immensely, and it lets me look at sales reports!

After trying other shipping apps for Shopify, we are convinced that ShipStation is simply the best option available by far! The ShipStation software is a great combination of easy-to-use and powerful. The features are all reasonably accessible and visible, which is important to me. There are also great instructional videos to make it easy for those who just need minimal functionality.

Love this app, saves a ton of time and gives us the felxibilty to find the best option for shipping our products.

As a high-volume seller with about 8000 orders per month, doing business with them for 2 years, I find myself at a loss for words to express how frustrated and angry I am with this company. Their support (even though we have "high priority") is a joke and insulting. I mean it. They recently increased their price by 100% (you're reading that correctly) with a 1 month notice, including new API costs. Their latest interface update removed some features we used, without notice. They simply don't care. The last issue was the cherry on top. We will now find a competitor as soon as we have the time and resources. If you're a high seller reading this: AVOID THEM and their sister companies; they won't be on your team. We regret our choice.

This app has changed my business for the better. Thanks to ShipStation, I have now incorporated all of my orders from Shopify, eBay and Amazon into one shipping platform. With ShipStation, I have also created very professional and uniform (same product description regardless of marketplace) packing slips to include with each shipment. Its very easy to customize the templates as needed. For instance, my packing slips for eBay orders has a note asking for a 5-star review specific to eBays detailed seller ratings.

Thanks ShipStation!

Great app. Easy to install and configure and makes our fulfillment workflow much simpler. Friendly and helpful service as well.

This app has really streamlined and improved our shipping and fulfillment process. I can't believe I used to manually create shipping labels in USPS, UPS, and FedEx before using ShipStation. Works great for pushing orders to Fulfillment by Amazon when we need to use that service. Happy with everything about this app!

Great customer service. They want you to succeed at shipping your product efficiently.

Our company has gone through many different third party shipping programs and I can say that we are very happy with ShipStation. Not only is ShipStation easy and friendly to use, but it saves us so much time in shipping high volume of orders. I personally love the fact that it's so organized. It definitely helps us get through each day processing orders a lot faster than before. We are highly satisfied with ShipStation. :)

Their Monday morning outages are getting old. Happens way too often. Also, when you get customers, whose shipping labels show to have been paid for and printed, contacting you on a regular basis you will realize that you have to babysit this company's product. There are several threads on the Amazon Seller forum describing this exact issue, charging for shipping labels that aren't printed out. The latest glitch had occurred for over a week when using Shipstation Connect. Randomly printed out blank pages instead of Packing Slips. This seemed to occur when printing large batches. After waiting on their Chat for over an hour their poorly trained support person was zero help. Told us we should uninstall and reinstall the app & also tried to infer that it was our printer causing the problem. We have 2 printers and they both did the exact same skips. Another waste of time. We have found a workaround to avoid the missing packing slips. It takes more time but we can't continue having orders not shipped. Looking for a new option that isn't part of Shipstation or Stamps.com (the parent company). The fact that Shipstation took three weeks to respond to this clearly represents their approach to customer support.