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Shipstation is a fantastic platform for managing shipments! I've been using it for over a year and a half, and it continues to surpass my expectations. Pros: - The interface is nicely laid out to give access to all of the tools we need without being overwhelming, with good navigation and tab organization - You can set up customized filter and column views, and save them as tabs for easy repeat reference - The search function with advanced search is very accurate and reliable, with options to fine tune the results extensively - Product info can be updated with selective imports so you're not overwriting any existing data - There are multiple stackable options for product and order organization to give very granular control over your systems - The automation rules are extensive, with virtually every product and order variable usable as an automation trigger - Built-in batch fulfillment with the ability to generate batches through both automation and manual filtering: if you've set the item weights/boxes/customs info/batches/filtering/etc up correctly, you can process orders near-instantly - Networked printer integration: if you set up the connection with Shipstation Connect (free desktop application) on one computer, you can print from Shipstation on any device - Support is quick to respond and very knowledgeable - The documentation is extensive, easy to understand, and simple to navigate through - The pricing is also very affordable for the amount of time we save - It has integrations for all the platforms we use and can manage multiple stores and couriers The only notable con is that Shipstation currently lacks built-in tools for tracking packing materials: you can create custom box sizes and add them to orders seamlessly with both automatic and manual options, but you can't add a weight to a box listing and have the order weight adjust automatically when you change the box, or remove a box from inventory when you process a shipment. Small thing, but annoying: we end up adding the box weight to the product weights so we can batch fulfil our 1-2 item orders, but it messes all the calculations up for multi-item orders. Overall highly recommend, Shipstation is an excellent platform: I've recommended it to several small business owners in passing, and I'd recommend it in general to anyone who has to track orders.
Great option for sellers that are on multiple platforms . Packing lists are also accurate and reflect sales/discounts or what the customer actually paid. Converted from XPSShipper. Costs less and more integrations.
I really love the shopify integration with shipstation. Being able to pull in all of my orders and batch print labels is extremely efficient and saves me a lot of time.
Shipstation has made our daily process in our warehouse streamlined and more efficient. We have saved so much time since switching!
I really like how easy it is to use. The integration with shopify is seamless and it's super easy to import orders. Also, I like how it integrates with my stamps.com account so you can easily add more money as soon as you run out of shipping budget without leaving shipstation.com or disrupting the current order that you're, oftentimes, right in the middle of shipping. I also like how easy it is to process returns or exchanges and how it gives me the ability to email the customer with the return label automatically OR download the label so that I can send it as an attachment in a personal email to the customer's exchange or return request. Honestly, no negative feedback and would highly recommend it to any other CPG start-up.
Works like a charm. All of our Shopify orders come into Shipstation without any issues. Shipstation also adds dozens of features that help with our operations.
We use ShipStation and the Shopify integraton for our store TogTees (www.togtees.com).
Highly developed app that is really critically useful for us in our daily shipping needs. At this point, we are shipping hundreds of orders each month, and ShipStation helps us streamline, process, fulfill and a lot more. We couldn't survive without it!
The only request we have for additional features right now is it would be nice to have some relatively advanced analytics within ShipStation regarding orders, most popular products, average shipping cost, average delivery times, etc. Just stuff to help us plan and develop strategy around shipping and customer service.
Overall, great app and service - highly recommended!
What an amazing piece of software.
We use it for Amazon & Shopify, absolutely incredibly software that safes us tons of time and money.
Thank you from www.cellphonediy.com
We have 5 online stores on various platforms and ship from 4 locations including our own warehouses and 3PL . We have been using ShipStation to manage shipping since 2019 and it has been superb, inexpensive, efficient and very easy to manage.
During the pandemic, our business had to quickly shift to online sales by adding several Shopify Shops. We started using ShipStation from the beginning and it's been a great decision. We've been able to personalize the shipping experience from our multiple Shops through ShipStation, It's also helped us choose the most efficient shipping mode and save money on our shipping spend. We also utilize ShipStation for our returns program by sending shipping labels for RMA requests. I would highly recommend ShipStation for others looking for shipping options for Shopify Shops.