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After the initial call with the rep Michael Byrd, we gave it a try. He guided us into how to make things go super smooth, and we are very very happy with the last two months. We used to print and do all the labeling ourselves from copying the address onto an address label sheet, printing it, putting on the package, going to the USPS for hours at a time sometimes, and now we click a few buttons, slap it on the package, and it gets picked up. SO MUCH BETTER!
We use this shiz on the daily! www.neoneaters.com
Decided to try it for 30-days since I was busy with the shop... so glad I did! Super easy, takes minutes to ship orders once you set up your system, love how you can set "hot keys" for common orders.. takes me about 2 minutes to ship orders -literally as opposed to 10-20 minutes. Really like how you print label and print slip. Easiest and best tool!! A+++
I honestly can not say enough positive things about Shipstation and how it really has enabled me to increase my efficiency when it comes shipping out my products. I also love their UI and tracking elements, and again, their system is VERY easy for me to be able to streamline my shipping process.
I actually started out using Ordercup, and then switched over. There is NO comparison between the 2, Not to talk bad about them, but SS simply is a much more refined, easy to use, and simply more up-to-date system.
I also loved the fact that 3 days or so into my Trial, I received a call from Chris Gee on their Team, and he was just checking in to see how I was doing and if I had any questions, which I did. That in and of itself was nice, but what was better is I have built a great relationship with Chris and he does not mind it when I email him quick questions. That level of Customer Service for a online App is unheard of.
Great work guys, really great work.
Ray
www.buiced.com
BUICED
Saves me tons of time and money! Wish i had found ShipStation earlier! So great!
Easy install and we had a rep that proactively contacted us, walked us through the product, answered questions and even gave us an extra free month. The multipackage service alone was reason to switch from Shopify shipping. Eager to try the new UPS Saver service that's only available through Shipstation. Highly recommend!
We are new to using shipstation, and it has been great! Simplifies the shipping process very much and speeds up everything. We used to have to enter all the information into dazzel and fedex and this app does it for you! Very convenient! Glad someone recommended it to us to use! Would recommend it to any business big or small.
Before using ShipStation we dreaded spikes in orders... ok, maybe dreaded isn't the right word (because ^ orders means ^ dollars), but we were delayed 1-2 days in getting orders out when they came in in waves.
Now that we have ShipStation, we don't use it every day, but it helps us stay on track when we get hit by a big wave of orders and that, on it's own, is more than enough for us to justify keeping it around.
For some people it's an every day solution, for us, it's our muscle (and we love it).
I wasn't sure I was going to get much out of Shipstation- I already used Endicia for shipping and I had no complaints. But a friend talked me into trying it and I am SO GLAD I did. The initial setup was a little complicated (not difficult, it just took some time) but I once I had everything up an running- wow, what a difference. I've finally achieved the streamlined, organized, efficient shipping workflow I'd always thought was just a fantasy.
There are way more awesome features than I could list here, but a few of my favorites:
I love the way Shipstation syncs with my sales channels so orders get marked as shipped, tracking emails get sent, and I can manage everything from one convenient dashboard.
I love that I get an alert when I have multiple orders from the same customer, and Shipstation allows me to merge the orders to ship together.
I love automation rules! No more weighing packages. I can't believe I spent years doing this stuff manually. I had no idea. This is a game changer.
The one missing link for me is inventory management- this app does everything else and the info and sales channel integrations are all there already, so it's a natural next step. (I hear they may be working on adding it.)
On a final note- I really appreciate how affordable Shipstation is. This is an app that is extremely powerful and full of advanced level features, but they have a pricing structure that allows even a tiny business like mine to take advantage of them.
Bottom line: if you sell stuff online, you owe it to yourself to try out Shipstation. You don't even know what you're missing!
Great shipping app with the ability to customize to fit your needs.