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Shipstation has greatly improved our shipping.
I had awesome customer service during the setup and integration process.
No complaints so far.
We're been using Shipstation since day 1. Very straightforward, saves us a ton of time and money :)
Shipstation is a great app that is functional and does what we need it to. Couldn't run our business without it or a similar app, and we have found them to be the best provider of their type of service that we could find.
We love shipstation! It allows us to manage all of our brands in 1 shipstation account. We find the shipping prices are usually better than Shopify shipping as well.
The integration was super simple and took a matter of minutes. It has helped streamline our fulfillment and being able to print multiple labels at once for the same item ordered has been awesome. There are a few hiccups with the address validation from time to time but for the most part it catches address errors. It has definitely made the shipping process for our business much smoother.
I used another competitor before trying Shipstation. We were having trouble with the competitor's automations not working consistently. We're a small biz (6 figs rev) and so we really just needed the basics to work. After trying Shipstation, the time we saved with automations working perfectly, every time, was huge. No question, we love the product and will continue to be a customer.
It's time to write a review for this absolutely stellar app. We've been using it for one sales channel (our shopify store) and only recently decided to integrate amazon orders. We used to write out our amazon shipping details into shipstation by hand. We are saving so much time. The integration was quick and painless. Shipstation shipped the amazon orders, confirmed the orders on seller central, and recorded the tracking numbers as well. This app is absolutely worth it.
Shipstation support on getting us set up has been great. Carlos was super responsive & happy to help out with all the issues we had, and take the time to run through things on calls / zooms. I imagine it's a tricky job connecting multiple shipping providers with legacy systems to hundreds of SMEs with different needs, but genuinely feel like they're doing a decent job at it. The main problems we had were from our shipping providers themselves.
Shipstation is an excellent shipping app. We're able to integrate all our sales channels (Shopify, Etsy, Amazon, etc) and use the same automation rules to quickly print out the correct postage. Our business would be much more difficult to run without it.
What can I say. This is the most valuable app we have ever used. We've been using it for about three years now. It has allowed us to track and ship packages across platforms (Shopify, eBay, CrateJoy, Amazon). The pricing is great and it is an absolute must!