ShipStation , 723 条评论

ShipStation is fantastic and I’m glad I made the switch! The level of customisation and automation is amazing and something I thought I wouldn’t need, but after using it I can’t see how my previous integration would’ve been able to match ShipStation’s capabilities.

The customer service and support is also a cut above the rest with friendly and knowledgeable staff. You can also reach them by phone or video call as well which is great for business owners.

Looking forward to continuing business with ShipStation!

We use ShipStation and Shopify with 3 different businesses.
We could not be happier with the service and the Apps.

With its recent updates, quantities are not imported from Shopify and thus return labels cannot be created. It's frustrating and there is no apparent fix!

We migrated 2 months ago and immediately shaved hours off of our order fulfillment process. It used to take on average about 6 hours from reviewing orders to having the last one packed, we've gotten that down to about 2.5 hours through the use of pick lists, having labels printed by SKU and being able to quickly price shipping and print in bulk. ShipStation pays for itself through saved labor hours.

This must be the worst app I've ever seen. The support is so useless they always blame it on you instead of fixing the app or give you "possible reasons" with no solutions or they ignore you completely. The app has so many issues from not importing discounts, wrong custom invoices not matching the order totals, not dispatching the orders, have to update the platforms manually etc etc . Absolute disgusting!

The customer service is top notch. I had received a call from Stancey, and she helped make shipping easier and even send me the related guides that I wouldn't have been aware of with out her.

She's been keeping in touch to help answer all my questions. It's been by far the best customer service experience I've had.

Great experience using shipstation with our new business so far. Customer service is always so helpful and friendly, which is so appreciated! This platform really allows me to stay organized and gives me everything i need for shipping, returns, etc. all in one place.

I am so happy with this App , it does that ever you want

Choose this app because it is used by many big brands, the price was right, and the integration between multiple selling platforms is perfect.

Saves me so much time and money when it comes to shipping.

Hands down the worst app I've ever used. Things break all the time, nothing works properly, features suck for an app in development for 10+ years, customer service is basically just set up to tell you nothing is possible or "under investigation" with no follow ups or a follow up after like 2 months - with of course no resolution. I don't ever leave reviews for good or bad apps. This is definitely the one exception, and the $0.08/label on bringing our own carrier was icing on the cake.