ShipStation , 723 条评论

Frequent bugs, frequent unnecessary UI "upgrades", unbelievably painful claims process. Best to just stick with Shopify shipping.

EDIT Dec 19, 2023 - After posting this review, ShipStation reached out and provided partial resolution. Revising to 3 stars. If all is resolved, will edit to 5 stars.

Most productive shipping app

Shipstation support on getting us set up has been great. Carlos was super responsive & happy to help out with all the issues we had, and take the time to run through things on calls / zooms. I imagine it's a tricky job connecting multiple shipping providers with legacy systems to hundreds of SMEs with different needs, but genuinely feel like they're doing a decent job at it. The main problems we had were from our shipping providers themselves.

Expensive, they keep raising the price and support is never good. They also launch updates that crash the system. Shipstation has an outage 5-10 times per year. Currently, It won't connect to Shopify correctly and I can't get any help.

Enables shipping to Europe but lacks the capability to generate return labels. If anyone is familiar with a company that offers this service, please feel free to get in touch. Ridiculous!

ShipStation has been great and Stancey was very friendly and helpful with the follow up calls! Thanks so much!

excellent!

No customer support

Like with most apps, there have been some complications at the start, but shipstation support has been on point to address any issues we have had. We have been using it for over 6 months and are happy with it. I would recommend it to anyone.

Stancey Curry was great!