ShipStation , 733 条评论

This is my primary shipping application - the features are good, but there seems to be an issue approximately 1 in 15 to 20 times you go to use it. Most of the issues stem from Shipstation Connect as I use a mac. I've spoken to them and they agreed this app is problematic. It works, just not all of the time and needs to be reconnected frequently. The service is powerful, but you need to be patient and it's difficult to count on.

It's a good and straight forward platform, however; they do not have a call center so fixing a problem through emails can take up to two weeks and I can't wait that long for my customers to have the best experience with our brand

I've already written detailed reviews praising ShipStation, so this review is for the Shopify app only. It works flawlessly. Installs in seconds, and just about zero setup work to do. It just works.

We could not live without this app. We tried a few other shipping apps (to remain nameless) and had trouble with all of them. We have had no issues with Shipstation and when we ran into any problems, we were helped quickly. Definitely a solid company. They do seem to tinker with features quite a bit - not necessarily valuable to us - but the changes have never negatively affected us. Highly recommended.

I'm extremely happy with ShipStation overall. I wish I didn't have to jump through hoops to have my scale recognized every time, but other than that, it's an amazing service. Printing out FedEx labels on my Dymo XL is one of my favorite features.

I used to be very happy with ShipStation.
HOWEVER - if you ever need help - their support is beyond useless.
I had an issue with shipping using DHL where it kept saying that I have insufficient funds with an error code.
So I opened a ticket with them and told them the issue that I have. About 4 hours later - they finally reply saying "there might be an issue with your card at stamps (which only does usps), please re-add your card"
That tells me two things - first their support is utterly clueless, second - they didn't even check my ticket, but instead answered with a canned reply.
I then opened another ticket, hoping to get a person that would at least remotely care. Nope - same reply from the other person.
Now to make things clear - they did take the $50 for the shipping, and added it to the account. The included screenshot shows that there are money. I also shipped 4 packages using USPS after that - without a single issue. So I tried talking to them again - it just showed me how clueless they are.

I am done with shipstation after using them for years, because this is unacceptable. If you are looking for a good shipping software to go with your store - AVOID shipstation and look elsewhere. I am just starting to look for an alternative, but I am very much done with this joke of a company.

Great shipping solution. No issues with Shopify integration. Really allows you to manage and organize your shipments, inventory, etc. You can also tag shipments, which is useful for reporting.

It does so much! It can be a bit overwhelming at first. But they have great support and help you navigate through any bumps on the road. Couldn't imagine shipping without it.

Really useful if you run multiple stores, we're located internationally so we can't take advantage of a lot of the features that ShipStation offers like their app (which can only be downloaded on the US apple store) and generating shipping labels but it does allow us to process all orders from multiple sources all from one place which is good enough for us!

Hoping one day soon they will start being more inclusive of businesses located elsewhere!

Is excellent, help me with everything, inventory, reports, shipments, etc The reports are an excellent tool,