评论 (814)

整体评分
4.2
每个评分等级的数量
  • 76% 的评分是 5 星
  • 5% 的评分是 4 星
  • 3% 的评分是 3 星
  • 3% 的评分是 2 星
  • 14% 的评分是 1 星
2023年7月13日

I would stay away from them completely unless they hire new staff and rebuild their software and their customer support team. They are unresponsive, lack knowledge, and always point their finger at someone else as the root cause of the issue, even when it ultimately comes down to their poorly written software.

Their software is not updated in a timely manner, so when Shopify makes an update , ShipStation no longer works and you are sitting waiting for 6+ months for them to actually fix it so that you can get orders out without the fear that things are not going to work.

Quikflip Apparel
美国
3年多 人在使用应用
ShipStation已回复 2023年8月10日

We appreciate and consider your feedback and take our merchants’ concerns very seriously. We show that one of our Support managers gave you a call on July 16, 2023 to work with you further on your issues. We understand your concerns about resolving data synchronization issues. Customer satisfaction is very important to us, as well as being responsive to our merchants’ needs. If we can help further with your concerns, please let us know.

2021年5月7日

I would like better tutorials explaining how to troubleshoot problems that arise when using multiple stores/multiple branded labels/ pick lists. My branded forms are crossing over and show up in the wrong store's printed items.

linengarb.com
美国
大约6年 人在使用应用
ShipStation已回复 2021年5月19日

Thanks for sharing your feedback! We love to hear how we can improve your experience.

2013年4月28日

Like any great software there is a learning curve however the support given by ShipStation provides for a seamless transition.
My business can easily grow with ShipStation’s innovative platform. Whether you are just starting or a seasoned professional ShipStation will be a part of your workflow for years to come.

Accessories Golf Club Head Covers Microfiber Golf Towels Women's Men's BeeJo's
美国
3个月 人在使用应用
2016年1月8日

Oh my goodness!! We love ship station! This has improved our fulfillment process greatly! Thank you for the awesome app!

Charlienoblejuice
美国
3个月 人在使用应用
2013年8月22日

We've been using ShipStation for a month now and it has changed the way we do order fulfillment. We can batch up shipping labels to send to our warehouse and send tracking numbers to our customers, all in just a few clicks. It's fantastic.

Coastermatic
美国
接近6年 人在使用应用
2016年1月7日

ShipStation is hands down the best shipping service we have ever used! The easy to use interface makes the whole shipping process a breeze! Great Service and overall a great app!

Vapes Wholesale
美国
3个月 人在使用应用
2016年1月7日

This app makes the whole shipping process super simple! Absolutely love this app!

Vape Dojo
美国
3个月 人在使用应用
2022年6月7日

Fantastic app we use for our shopify ebay and etsy stores. Login via shipstation website and it also tracked inventory across all above platforms. Took a while to get used to and we spent hours with phone support and they were always there to help. Thank you now it saves us countless hours on creating labels, fulfilling orders, counting inventory, etc. Amazing!

Print and Proper®
澳大利亚
3个月 人在使用应用
2020年12月28日

using shipstation for 6 years on a large ecommerce store, now to find out they do not support DMARC for email validation and all emails are now bouncing!

SweetLegs.com
加拿大
接近7年 人在使用应用
2018年1月3日

We're using this app for Wicked Good with great results. It's easy to set up. It saves us so much time, it's like having another person in shipping. I can print 100 pick tickets and shipping labels in 10 minutes. I also like that I can customize the tracking page, set up different profiles and customize tags and rules. It's powerful, but simple to set up and use. I also really like the end of the day batch report and option for the PO to scan from my phone vs having to print a report. This is a must-have app for any Shopify store.

www.wicked-good.co
Wicked Good creates handcrafted unique fragrances that embrace the centuries-old craft of bourbon perfumeries but with a bold, modern sensibility and a touch of whimsical magic. #SmellWickedGood

Wicked Good Perfume
美国
3个月 人在使用应用