ShipStation

I just downloaded this app. I will update my review once I had a chance to use this app more. People need to be aware, especially if they are just starting out like myself and money is tight. The free option is not a free option. It says upto 25 monthly shipments for no fee. But, when signing up, you MUST pick a fee option, because the free option has disappeared. It makes it frusterating because ...

I find this platform to be very buggy, it goes down a lot and shipments go missing often. It's a very frustrating experience.

using shipstation for 6 years on a large ecommerce store, now to find out they do not support DMARC for email validation and all emails are now bouncing!

I have used Shipstation for 4+ years. I liked Shipstation despite its quirks. Two weeks ago they overfilled my Stamps.com by $800 account due to their system error when we tried to ship and refill our account. When your Stamps.com account balance is too low, a window will pop up to refill it. We recharged with $200, or so we thought, but we got the prompt again that we didn't have enough balance ...

Used to like this app, but right before the holiday season they decide to change things up. Instead of using usps.com to track usps orders, it now links to stamps.com tracking which is hideous. And there isn't a way to revert it. Cool... Also, you can create batches of labels, which is useful, but it's been years and they haven't been able to allow other employees to access said batches. So I can ...

It's a good and straight forward platform, however; they do not have a call center so fixing a problem through emails can take up to two weeks and I can't wait that long for my customers to have the best experience with our brand

This is my primary shipping application - the features are good, but there seems to be an issue approximately 1 in 15 to 20 times you go to use it. Most of the issues stem from Shipstation Connect as I use a mac. I've spoken to them and they agreed this app is problematic. It works, just not all of the time and needs to be reconnected frequently. The service is powerful, but you need to be ...

Customer service is non-existent.. you can NOT actually talk with anyone at all regarding any issues. I have set up two users for different logins and only one works. When we attempt to remove the other user and reload them into their platform, it states that they already exist and we can not add another user to the account, yet we pay for multiple users... The platform is somewhat easy to ...

Where do I start! the idea and roadmap they have are great but what they say they offer doesn't work. We are UK based and find Fundamental things like the invoices are wrong as they show the price and the tax added together as the order total so the customer thinks they are paying more than they are. Shipstation told me this was fixed in version 3 but it isn't. The support they offer is poor. I ...

I have had a lot of trouble calculating shipping costs. Sometimes my customers are charged way too much and sometimes way too little