評論 (817)

整體評分
4.1
各級評分數量
  • 75% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 15% 的評分為 1 顆星
2019年3月1日

Slow Slow Slow Slow Slow Slow. HUGE productivity killer... If they would fix this I would give it 5 stars.

Jade Mackenzie Apparel
美國
使用應用程式 大約3年
2022年11月1日

The app doesn't put import/export data for international shipments: hts code, values, etc. It is causes problems, because they ignored it. It is in their api and simple to include. There is no reason to leave it out. It reduces the value of the the app and service.

Rhinestone Jewelry Corporation
美國
使用應用程式 接近3年
編輯時間:2022年4月4日

I'm done with this app. I've tried to resolve this several times with Shipstation support, but they tell me it's "working as intended." Here are my issues...
1) When I change an order's address in Shopify, the change in address doesn't import into shipstation. I've sent items to the wrong address many times because of this.
2) When updating the address in the Shipstation app, the web version ...

Danger Close Apparel
美國
使用應用程式 接近3年
2019年12月2日

I used to be very happy with ShipStation.
HOWEVER - if you ever need help - their support is beyond useless.
I had an issue with shipping using DHL where it kept saying that I have insufficient funds with an error code.
So I opened a ticket with them and told them the issue that I have. About 4 hours later - they finally reply saying "there might be an issue with your card at stamps (which only ...

Hidden Router
美國
使用應用程式 2年多
2022年6月18日

WHAT WERE THEY THINKING WITH THE NEW LAYOUT. I HAVE BEEN TELLING THEM FOR MONTHS NOT TO SWITCH.. NOW WE ARE LOOKING FOR A NEW SOFTWARE. WHAT A SHAME.

Cerini Coffee & Gifts
美國
使用應用程式 2年多
2023年7月20日

We've shipped 5,350 orders using this terrible software and this is our review. I write this review as we currently have 250+ orders that need to be shipped. We have countless upset customers emailing us to inquire about their late and unreceived orders. We haven't been able to bulk ship orders because Shipstation's software is down. USPS altered their shipping services 11 days ago on July 9th. ...

Astro Ridge
美國
使用應用程式 2年多
2021年6月10日

A decent system overall but have an issue? Going on our 7th business days as of now to fix ONE issue that I also had to previously have them fix. Customer support is non-existent when you need anything done FAST. No phone support. Only chat which is a waste of time. And email response very 2-3 business days.

Die Sentai
美國
使用應用程式 2年多
ShipStation 已回覆 2021年6月11日

Hi there, we hope that we were able to resolve this issue for you today! We we strive to respond at the speed your business moves and greatly value your feedback on this ...

2020年8月17日

Sadly, we have to leave the product. If you have a lot of volume, this is not a good app for you. No matter what we do, tracking information is not sent to our customers nor does it update the shopify order with the tracking information. So we end up fielding calls and questions from angry customers wanting to know where their shipping information is.

Customer service simply says they can not ...

Marie Sharp's USA OFFICIAL STORE
美國
使用應用程式 2年多
2023年6月23日

We have been using Shipstation for over 5 years with great success and have even recommended it to anyone that asked... Unfortunately, they just made some updates that broke their system... Need to update an address or an order in shopify? That update might not make it to shipstation... ever. I tried reaching out to their support team, and they did reply and saw the problems, but they just blame ...

Precision Raceworks, LLC
美國
使用應用程式 2年多
ShipStation 已回覆 2023年6月27日

Hey there, thank you for taking the time to review our platform. We are sorry to hear that we have missed the mark. We'd love to schedule a time to hop on a call to work ...

編輯時間:2021年5月14日

ShipStation used to be one of the best alternatives used them for many years now with literally no customer suppport, they are nearly unusable. Major intergration issues... buyer beware!

Dragon Sailing North America
美國
使用應用程式 大約2年