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We have been loving Shipstation. The team is super helpful and we recently moved to their barcode picking and packing system which is so much more efficient. We moved to reduce errors and increase speed, and it has 100% delivered on that.
Our promise has always been next day shipping, but as we grew, we couldn’t keep up with that anymore consistently. This system seems to have solved that for us.
ShipStation has been our shipping and logistics partner for 10 years and we've shipped over 100,000 orders on their platform with no interruptions of service and saved thousands. Convenient integrations with Shopify, Amazon, eBay and more. Highly recommend.
We have used ShipStation for almost 2 years now and are very happy with it. We were working with Chelly to implement their inventory management system however we had to put that on hold for now due to a rebrand. We hope to continue with it at a later date as we really liked how it was set
Eric is the entire reason we adore Shipstation so much. The service we get from the team at shipstation is what makes this app the best on our store. The app has changed our entire dispatch method in the best way. We went from manually dispatching orders too sending all products in the most efficient way possible. We never have issues or errors in picking anymore. We would be lost without shipstation!
We are loving switching to Shipstation for our shipping needs. Chelly Bell from the implementation team has been amazing to work with. She is great at making sure all of our questions are answered and that our workflow is set to meet our needs! She is very patient and helpful!
William Kelly was super helpful navigating our company through an update and explaining new options for price break downs and savings. He is available whenever we need help and gets back to us promptly when not. We have been using ShipStation for over 10 years and we like how it is very user friendly and how they listen to their customers and provide updates that make sense.
Shipstation has been a lifesaver for us. Simplifies the shipping aspect, and integrates well with Shopify. Been using them for almost 10 years now.
This is a great app when everything is working the way it should. Labels are 20 times faster than doing them manually and it is easy to use. I had an issue with connection and although it took a while to fix through chat, Justin was incredibly helpful and resolved my issue.
Hi there, thank you for bringing this to our attention. We understand how frustrating it must be to experience issues after things had been working well, especially after spending so much time trying to get support.
We’ve located your open ticket and have flagged it with our team for priority follow-up. Someone will be reaching out to you shortly to help get this resolved as quickly as possible. We appreciate your patience and the opportunity to make this right.
We've been using shipstation for 4+ years. It's grown with us and handled most of our needs. Luis has been a big help handling our account over the years. Very responsive any time we have an issue or question.
I’ve been using ShipStation for a year now, and I have to give a massive shoutout to Luis Bello on their support team. He has been absolutely great! Every single time I have a question, his response time is amazing, sometimes I feel like he must be working from home because he is just always there and ready to help. I am very satisfied with the app overall, but honestly, I plan to keep using ShipStation purely because of the top-tier support from people like Luis. Highly recommend!