ShipStation , 645 reviews

Overall rating
Counts per rating level
  • 77% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
June 23, 2021

ShipStation is easy to integrate and use with Shopify. In the past year and a half it has saved us hundreds of work hours for our small team allowing us to focus on other aspects to continue growing our business. I cannot imagine doing an online retail business without using ShipStation anymore.

Discounted Hydroponics
United States
Time spent using app: About 1 year
ShipStation replied June 24, 2021

Thanks for sharing! We can't imagine doing business without you either.

June 8, 2021

Love Shipstation. Its a great platform to not only ship, but also run some of our production operations. Shipstation has helped us fulfil over 400,000 orders to date.

Made By Mary
United States
Time spent using app: Over 6 years
ShipStation replied June 10, 2021

Congratulations on your success! And thanks for the kind review. We're happy ShipStation could help Made by Mary run smoothly.

Edited May 10, 2021

ShipStation is very helpful. Shopify Order information goes directly to ShipStation and saves me so much time - time I can spend on baking cookies. I used to waste a lot of time preparing shipping information. Now with ShipStation it takes minutes and the package is ready to go. I ust wish ShipStation had is a help desk. The only way to get assistance is through email that where I may not get a response for 24 hours, or a chat that is not always available. When I'm having trouble with getting a label printed, I can't wait that long to get assistance. Otherwise, I'm extremely happy with ShipStation.

Vermont Moonlight Cookies
United States
Time spent using app: Over 1 year
ShipStation replied May 19, 2021

Hi there! Thanks for the kind review. We love hearing that you have more time to focus on baking, and we hear your feedback on support response times. We're actively working to improve that experience.

Edited May 5, 2021

We use this App to connect to both our eBay and Shopify Stores so we only have to use one shipping software for all our shipping needs.

eTech Surplus
United States
Time spent using app: Almost 3 years
ShipStation replied May 19, 2021

Thanks for sharing! Simplifying your shipping processes is what we're all about. We're glad to hear that we could help!

May 4, 2021

I love using Shipstation. It integrates seamlessly, and helps me keep shipping costs down. I can easily track shipments from various selling venues, as well as my own website in one easy to use platform.

Annie Howes
United States
Time spent using app: Almost 7 years
ShipStation replied May 19, 2021

We love to hear it! Thanks for the kind review, Annie. — ShipStation

April 30, 2021

ShipStation is absolutely vital to our online selling processes, allowing us to easily keep track of MANY orders with different kinds of complicated settings, "splitting" orders if a certain item is temporarily out of stock, keeping inventory organized, and automating the process of assigning default package and shipment settings based on items ordered or locations. It is an absolute lifesaver and saves us tons of time, energy, and money over Shopify's built in shipping options.

Silver Sprocket
United States
Time spent using app: Over 6 years
April 29, 2021

I really like how easy it is to use. The integration with shopify is seamless and it's super easy to import orders. Also, I like how it integrates with my account so you can easily add more money as soon as you run out of shipping budget without leaving or disrupting the current order that you're, oftentimes, right in the middle of shipping. I also like how easy it is to process returns or exchanges and how it gives me the ability to email the customer with the return label automatically OR download the label so that I can send it as an attachment in a personal email to the customer's exchange or return request. Honestly, no negative feedback and would highly recommend it to any other CPG start-up.

Claim Defame
United States
Time spent using app: Over 1 year
April 29, 2021

Excellent solution for shipping, best app in this category! We use it for more than a year, and extremely happy with it

Hobby Sense
Time spent using app: Over 1 year
April 23, 2021

We love this app. It has saved us so much time in doing our shipping. We love how quickly we can do shipping for all our orders in just a few clicks.

Drug Free Help Store
United States
Time spent using app: About 5 years
April 20, 2021

ShipStation has come a long way since I started using them 7 years ago. Now, it is seamless and saves me hours of shipping time each week. ShipStation Connect has become more efficient at integrating with my 2 Shopify stores and I am sure it will continue to do so going forward.

TC Straps - Straps for Panerai Watches
United States
Time spent using app: Over 6 years