ShipStation , 718 reviews

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, offering a variety of shipping options for both bulk and individual orders. They commend its intuitive interface, automation capabilities, and capacity to manage large order volumes, leading to significant time savings in order fulfillment. The app's competitive shipping rates, high customization level, including logo addition to shipping labels, are also appreciated. Merchants have praised the responsive customer service and smooth onboarding process, with some reporting a decrease in shipping errors since using the app.

June 13, 2016

This app is a game changer for us. We sell on various channels including Etsy, Amazon, Shopify and Ebay. ShipStation pulls in all of our open orders on all of these channels and enables us to manage them in one place. Unfortunately, not all of the order details can be imported from Amazon (this seems to be an issue from Amazon's end) so we continue to print out our orders from each channel and then cross-reference them with the open orders in ShipStation.

If they could successfully get all the order details pulled in from all of our channels and then provide formatting for us to print the orders including any customizations and customer notes from right within ShipStation I would rate them 5+ stars. As it is, the app still saves us time and money and pays for itself several times over. Their support team is also great to work with - very responsive.

Hand And Hide
United States
2 months using the app
January 21, 2014

This app has been great! It helps me aggregate all my shipping data from multiple sources including shopify. The only reason it's not 5 stars is that it gets expensive when you integrate multiple channels.

Site: www.Getzesttea.com

Zest Tea
United States
About 2 months using the app
March 19, 2016

Lots of support, lots of options. Needs a few more small additions to make it seamless with Shopify, but overall we are happy with the product.

Eshine Car Care Inc
Canada
About 1 month using the app
March 8, 2017

The app itself is very good, really enjoy using Ship station. The integration with Shopify needs some more work in terms of troubleshooting of errors i suppose.

Topmunch
United States
20 days using the app
January 10, 2012

Great tool! It's reliable and integrates various shipping providers with ease. It could use some enhancements though. The inability to correct an order's product selection is frustrating. At the moment the only way to change the order is to manually remove the order and add a new replacement. An import feature for addresses would be great. Ability to reorder the rows and save the format. And finally, not sure if it's a Mac Safari specific issue but when scrolling down in the application the window also scrolls with a slight horizontal movement. Making it scroll diagonally. This is really frustrating and should be looked into asap. Otherwise, great product. Keep it up!