Reviews (787)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify, Etsy, Amazon, and eBay, making it ideal for multi-channel operations. They appreciate its user-friendly interface and automation features that streamline shipping by selecting cost-effective rates and automatically updating orders and tracking information. The responsive and supportive customer service team is also frequently praised for their helpfulness in resolving issues. Additionally, the app is noted for its effective shipping cost management and competitive rates with a variety of carriers, adding flexibility. Its scalability is a major advantage, handling increasing order volumes with ease, which supports business growth. Customization options, including personalized shipping labels and detailed shipping analytics, further enhance the user experience. Merchants express high satisfaction with the app, citing its crucial role in simplifying and optimizing shipping processes, thereby increasing efficiency and customer satisfaction.

August 6, 2024

Fantastic experience and app!

Bearded Garden
United States
About 2 months using the app
May 31, 2024

Works great for our Golf Business!

Gospel Golf
United States
About 2 months using the app
April 25, 2024

Integration was easy and the team helped us set up fairly quickly. Chelley was extremely helpful in the implementation stage and helped us with some great time-saving suggestions.

Creekside Estate Winery
Canada
About 1 month using the app
May 22, 2024

Fantastic software. Easy integration to Shopify.

KoboldTradingPost
United States
About 2 months using the app
February 26, 2024

Shipstation made it extremely easy for us to ship many orders at once with only a few clicks. If your business is like ours and you often ship more than 20 orders a day, I would highly recommend Shipstation. Once item weights were inputed into Shopify, and automation rules were set in Shipstation, we were able to save at least an hour of work each day in the shipping process. Not to mention the low rates Shipstation offers. By the end of the 30-day trial, I was relieved to have found this app. : )

National Running Center
United States
About 1 year using the app
March 6, 2024

Great tools, and great rep Stancey. She reached out personally and helped resolve some problems. Shipstation is a huge help however it is fairly difficult to setup all your automation rules. Once you set up your automation rules, then you are off to the races. Thank you.

ZombieMushrooms
United States
8 months using the app
March 15, 2024

Stancey was a great help, when I was paying to much for my subscription , she advised me what the different plans were, and made sure I was on the right plan! Also made sure that every thing was working for me. Best part is that she reached out to me without me having to call Shipstation.
Love Shipstation as it lets me customize my shipping labels with my logo and slogan. A+

Lorcana Card Shop
United States
2 months using the app
March 11, 2024

I run multiple Shopify sites and having all the dispatch/shipping co-ordinated in one place makes my life so much easier.

SummersMade
United States
Over 1 year using the app
April 26, 2024

Make shipping more easier and efficient!

ISLA Project
United States
About 2 months using the app
June 6, 2024

Gret Service and prodcuts

6 Pack Fitness
United States
3 months using the app