ShipStation , 719 reviews

Overall rating
3.9
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
October 5, 2012

ShipStation is a big help in sorting out which service is the best provider to ship customer's orders.
A couple things I wish ShipStation provided:
-a customer support # you could call into (the only way to get customer support is to 'submit a support ticket')
-a program for start-up's thst wasn't a fixed $ amt/month

Brilliant Imports
October 5, 2012

I love using ShipStation. It makes shipping all my orders so much easier! No filling out custom forms, writing address labels or standing in line at the Post Office. It's awesome!

asuyeta
October 6, 2012

Customers' satisfaction is of the utmost importance to a small business trying to grow in a very competitive market. Prompt delivery of customers' orders is therefore an important aspect of our work and ShipStation makes that process seamless. The app integrates very easily with our e-commerce platform and we have never had any issues since we started using it about 5 months ago. Highly recommended.

MUN
October 5, 2012

LOVE! This app works and is worth the extra per month. It is a great user interface, and it gets the job done! Prints pack slip and postage on 1 page, no credit card fees when purchasing postage (at least that I could tell!), and no server problems so far and logical UX for the most part. I wish it could be easier to make the weight of the package increment at different # of items in cart (like first item includes box, thereafter just product weight). They offer it but I couldn't get it to work correctly...

Overall, I spent a lot of time trying to get another ship app to work for me, but every time I had to ship, something would go wrong. Totally different experience with Shipstation, which is why for me I give a big smiley face for this app.

powbab
October 6, 2012

We've used several shipping apps before and this by far is the best one we've used so far. App links to your shop and populates all fields for you, along with displaying pictures of the merchandise ordered to avoid any confusion when fulfilling an order. Best shipping application out there!

SOAP CARTEL
October 6, 2012

I started with this application after a friend and business owner recommended it. I have been very happy with how it works. It is kind of a drag that you get charged for the account, but the functionality is all very nice.

Only thing that would be better than this is if Shopify had an integrated shipping solution. Barring that, this is the way to go and has worked very nicely with my shopify store.

Starboard Clothing Co.
October 8, 2012

Great app! Integrated nicely with Shopify and now makes it very easy for me to handle my daily fulfillment.

Word to the wise: Support hasn't been super responsive though and I still have some lingering issues with UPS integration but overall my life is so much easier I havent even cared to resolve them.

Get it. Get it now.

Loomi Light
October 6, 2012

I am obsessed with ShipStation! I can not thank you enough! I highly recommend this app. My only question is, how do I get my paypal orders to stop going into the "Shipped" category before they ship?

Thanks again!

Required Flare
October 9, 2012

This has been a very smooth operation right from the beginning with ShipStation. Teaching a new employee is easy and quick. Love it! Bill with Herbs2YourDoor.com

Herbs 2 Your Door
October 9, 2012

Shipstation is a pleasure to use! It makes the whole shipping process so easy. Also, I love the functionality that allows for prepaid return labels for your customers. The email support I have received has been fantastic! However, please note that it may not be worth the price if you are not shipping a lot of packages each month.

Tazz Watches