ShipStation
- 定价
-
$9.99/月起。 提供免费试用。
- 亮点
- 深受美国商家喜爱
- 评分
- 4.1 (821)
- 开发人员
- ShipStation
配图图库
使用 ShipStation 控制发货和交付体验
发货不必耗时或成本高昂。使用 ShipStation,您可以在更短的时间内发货更多订单——点击次数更少,节省更多。我们的多渠道平台可以同步您所有电子商务商店、工具和销售渠道的订单。我们的多承运人折扣让您以更低的价格打印国内和国际运输标签。我们的工作流自动化加速了履行过程。无论您是在运营一个企业还是刚刚开始,我们都可以解决您的发货问题。
- 通过 UPS、USPS、加拿大邮政、皇家邮政、澳大利亚邮政、DHL 快递等发货
- 从亚马逊、eBay、Etsy、沃尔玛、NetSuite 等地同步订单
- 发货自动化、批量打印和仓库工具简化履行过程
- 查看运费、退货选项、保险和电子海关表格
- 新功能:订单库存同步和按交付日期筛选以满足店铺承诺
包含自动翻译的文本
- 亮点
- 深受美国商家喜爱
语言
德语, 英语, 法语,以及 西班牙语
这款应用未翻译成简体中文
适配以下产品:
- USPS
- UPS
- FedEx
- eBay
- Walmart
- Amazon
定价
外部费用可能由 ShipStation 收取,不会计入您的 Shopify 发票。 详细了解
入门计划
$9.99 /月
欧洲、英国、澳大利亚和新西兰的不同定价
- 50 次发货
- 所有销售渠道(无限商店)
- 1 用户
- 品牌标签和包装单
- 电子邮件和社区论坛支持
30 天免费试用
铜牌计划
$29.99 /月
欧洲、英国、澳大利亚和新西兰的不同定价
- 500 次发货
- 所有销售渠道(无限商店)
- 1 用户
- 品牌标签和包装单
- 实时聊天、电子邮件和社区论坛支持
30 天免费试用
金牌计划
$99.99 /月
欧洲、英国、澳大利亚和新西兰的不同定价
- 2,000 次发货
- 所有销售渠道
- 3 用户
- 定制包装单和品牌标签
- 实时聊天、电子邮件和社区论坛支持
30 天免费试用
企业计划
$229.99 /月
超过 7,500 次发货?了解我们针对大量发货商的服务并请求定制报价。
- 7,500 次发货
- 所有销售渠道
- 10 用户
- 定制包装单
- 实时聊天、电话支持、电子邮件和社区论坛支持
30 天免费试用
评论 (821)
Absolutely, unequivocally a 0 star experience. We are a former customer who used Shipstation for years through 2022, and attempted to reinitiate service 11/2024 with no success and ABSOLUTELY no assistance from Shipstation Support.
I would be extremely confident in stating that there is no service. "Chat" (unless you have their highest tiered service) is an unhelpful AI that simply reroutes you to their support pages; thereafter, when one of their "support" members initiates the chat, it is often in the middle of the night when we are asleep in the US. If you do not respond right away, they close out your ticket. For the 3 representatives from which I attempted to get any kind of help reinitiating my account and Shopify store, they ALL rerouted me to their support pages, even when I gave them screenshots of the error (broken token from my store) and informed each new representative of all futile past attempts at assistance.
We are a former customer of Shipstation, and they used to have superior service. It is unfortunate to say that no longer exists, and I cannot recommend anyone to their service. I canceled my unused - yet twice billed - account today. I have attempted to get my account working since late November 2024 to no avail. This is truly a shame and I'd say stay far, far, far away.
Shipstation support is a joke. They are foolish, ignorant, and will waste your time with multiple basic responses that are as useless as asking if the computer is turned on... IYKYK. Unfortunately this is NOT a 1 time occurrence, it is the norm. For example, I submitted a bug report where the packing slip is literally printing the words "[notes from buyer]" instead of the actual notes from buyer field contents for random orders. I submitted PICTURES of an actual printed packing slip of what it looks like when it generates correctly, and another picture of what it looks like with incorrect generation. I pay extra for an upgraded plan to be able to customize my packing slips. I created this packing slip about 8+ YEARS ago. Shipstations response? Their "answer" is that they do not help with HTML. Uuuuuhm NO this is NOT an HTML issue whatsoever, and they'd know this if they looked at my example pictures even just once. JUST ONCE. LOOK. AT. THE. PICTURES! If I did the HTML wrong I would not have an example of a correct packing slip generation, right? This is just ONE packing slip template that's affected, and it's random orders. But it'll be a miracle if I have to waste less than 10 emails just to get them to even check out the bug. The crazy thing is that back in the day, around 10+ years ago an English speaking USA based support rep used to pick up the phone and call you. Imagine that!
Hey there, thank you for your review! We have located your open ticket and a team member has been in touch to assist. Thank you again for bringing this to our attention and have a great rest of your week!
I’ve been using ShipStation for the past six months and have really enjoyed it—until I ran into a major issue two days ago that was preventing me from purchasing labels. It seemed like a unique problem, and I wasn’t sure they’d be able to find a solution. I was just about to make the decision to permanently switch away from ShipStation. However, Gabriela R., my implementation manager from six months ago, dedicated two full days to resolving the issue and found a solution. I’m incredibly grateful for the level of dedication and support they provide through employees like her.
Absolutely stay away unless you have no choice.
We pay $40 a month for this app and over the last 2 months it has been comically bad. The mobile scan sheet never loads when I go to the post office, which results in lost packages, lately it has trouble pulling rates for common carriers like USPS, the mobile app often won't even let you login, and today I cannot even access the app or website to ship out customer's order.
Ship station needs to take a look at their product quality. This was once a great app and now its almost not even usable. I feel robbed given how much we pay for this and how many issues we had during the holiday season....
Hey there, thank you for reaching out with this feedback! We've contacted you via the email on your account to gather additional info and see what we can do to fix the issues that you've encountered. Hoping to hear back from you shortly!
STAY AWAY. Not only is the app $30 a month, but it never works now.
I cannot tell you how many times over the past few months I have been at the post office to drop of shipments and I either was not able to open the app to access my scan sheet, or I was locked out of my account for 0 reason.
To make matters worse, their customer support is very bad. So not only did my packages get misshipped because I couldn't login, but I also couldn't print labels to fulfil our orders.
If this happened 1x then sure I would be ok with it, but this has happened probably 6 or 7x times in a couple months and I am paying for this app as much as other apps with tremendous customer support that make running a business easier instead of a headache.
Hey there, thank you for sharing your feedback! We've located your most recent ticket, and a team member will be reaching out shortly to assist you. We're sorry to hear about the login issues you've been experiencing and we appreciate your patience. We look forward to resolving this for you!
支持
应用支持由 ShipStation 提供。
或访问支持门户开发人员
推出日期
2011年11月14日