ShipStation

ShipStation

Tarification
À partir de $9.99 /mois. Essai gratuit disponible.
Caractéristiques
Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
Note
4,1 (814)
Développeur
ShipStation

La solution e-commerce pour simplifier et automatiser la gestion de vos commandes et expéditions

Chez ShipStation, nous minimisons vos efforts de gestion et de livraison de commandes, et nous vous aidons à livrer plus vite et à moindre coût grâce à des fonctionnalités d’automatisation et de personnalisation complètes pour tous vos canaux de vente. Connectez votre boutique Shopify et vos transporteurs favoris en quelques secondes, synchronisez vos mises à jour d'expéditions sans effort et livrez les produits plus rapidement à vos clients.

Chez ShipStation, nous minimisons vos efforts de gestion et de livraison de commandes, et nous vous aidons à livrer plus vite et à moindre coût grâce à des fonctionnalités d’automatisation et de personnalisation complètes pour tous vos canaux de vente. Connectez votre boutique Shopify et vos transporteurs favoris en quelques secondes, synchronisez vos mises à jour d'expéditions sans effort et livrez les produits plus rapidement à vos clients. plus
  • Connexion à + de 120 plateformes et + de 135 transporteurs sans coût additionnel
  • Vérifiez vos bordereaux d’expéditions avec la lecture de codes-barre
  • Compatible Shopify PDV pour importer vos commandes passées en boutique
  • Seule application d’expédition certifiée Shopify Plus en France
  • Rate Calculator : comparez et trouvez les meilleurs tarifs de vos transporteurs
Caractéristiques
Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis

Langues

allemand, anglais, français, et espagnol

Fonctionne avec

  • chronopost
  • colissimo
  • cdiscount
  • lettre suivie
  • Amazon
  • eBay

Tarification

Les frais externes peuvent être facturés par ShipStation séparément de votre facture Shopify. En savoir plus

Starter

$9.99 / mois

Différents tarifs disponibles pour France

Essai gratuit de 30 jour(s)

Silver

$29.99 / mois

Différents tarifs disponibles pour France

Essai gratuit de 30 jour(s)

Gold

$99.99 / mois

Différents tarifs disponibles pour France

Essai gratuit de 30 jour(s)

Enterprise

$229.99 / mois

Consultez notre page de tarification pour des options de plan supplémentaires!

Essai gratuit de 30 jour(s)

Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification

Avis (814)

Note globale
4,1
Nombre d’avis par note
  • 75 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 15 % des avis sont des avis à 1 étoiles
29 décembre 2024

Absolutely, unequivocally a 0 star experience. We are a former customer who used Shipstation for years through 2022, and attempted to reinitiate service 11/2024 with no success and ABSOLUTELY no assistance from Shipstation Support.

I would be extremely confident in stating that there is no service. "Chat" (unless you have their highest tiered service) is an unhelpful AI that simply reroutes you to their support pages; thereafter, when one of their "support" members initiates the chat, it is often in the middle of the night when we are asleep in the US. If you do not respond right away, they close out your ticket. For the 3 representatives from which I attempted to get any kind of help reinitiating my account and Shopify store, they ALL rerouted me to their support pages, even when I gave them screenshots of the error (broken token from my store) and informed each new representative of all futile past attempts at assistance.

We are a former customer of Shipstation, and they used to have superior service. It is unfortunate to say that no longer exists, and I cannot recommend anyone to their service. I canceled my unused - yet twice billed - account today. I have attempted to get my account working since late November 2024 to no avail. This is truly a shame and I'd say stay far, far, far away.

the beehive
États-Unis
Plus de 8 ans d’utilisation de l’application
19 décembre 2024

I’ve been using ShipStation for the past six months and have really enjoyed it—until I ran into a major issue two days ago that was preventing me from purchasing labels. It seemed like a unique problem, and I wasn’t sure they’d be able to find a solution. I was just about to make the decision to permanently switch away from ShipStation. However, Gabriela R., my implementation manager from six months ago, dedicated two full days to resolving the issue and found a solution. I’m incredibly grateful for the level of dedication and support they provide through employees like her.

The Cafe Passport
Canada
8 mois d’utilisation de l’application
27 janvier 2025

STAY AWAY. Not only is the app $30 a month, but it never works now.

I cannot tell you how many times over the past few months I have been at the post office to drop of shipments and I either was not able to open the app to access my scan sheet, or I was locked out of my account for 0 reason.

To make matters worse, their customer support is very bad. So not only did my packages get misshipped because I couldn't login, but I also couldn't print labels to fulfil our orders.

If this happened 1x then sure I would be ok with it, but this has happened probably 6 or 7x times in a couple months and I am paying for this app as much as other apps with tremendous customer support that make running a business easier instead of a headache.

White Knuckle Studios
États-Unis
10 mois d’utilisation de l’application
ShipStation a répondu 28 janvier 2025

Hey there, thank you for sharing your feedback! We've located your most recent ticket, and a team member will be reaching out shortly to assist you. We're sorry to hear about the login issues you've been experiencing and we appreciate your patience. We look forward to resolving this for you!

6 janvier 2025

Absolutely stay away unless you have no choice.

We pay $40 a month for this app and over the last 2 months it has been comically bad. The mobile scan sheet never loads when I go to the post office, which results in lost packages, lately it has trouble pulling rates for common carriers like USPS, the mobile app often won't even let you login, and today I cannot even access the app or website to ship out customer's order.

Ship station needs to take a look at their product quality. This was once a great app and now its almost not even usable. I feel robbed given how much we pay for this and how many issues we had during the holiday season....

Dope Headwear
États-Unis
Plus d'un an d’utilisation de l’application
ShipStation a répondu 8 janvier 2025

Hey there, thank you for reaching out with this feedback! We've contacted you via the email on your account to gather additional info and see what we can do to fix the issues that you've encountered. Hoping to hear back from you shortly!

27 novembre 2024

Shipstation support is a joke. They are foolish, ignorant, and will waste your time with multiple basic responses that are as useless as asking if the computer is turned on... IYKYK. Unfortunately this is NOT a 1 time occurrence, it is the norm. For example, I submitted a bug report where the packing slip is literally printing the words "[notes from buyer]" instead of the actual notes from buyer field contents for random orders. I submitted PICTURES of an actual printed packing slip of what it looks like when it generates correctly, and another picture of what it looks like with incorrect generation. I pay extra for an upgraded plan to be able to customize my packing slips. I created this packing slip about 8+ YEARS ago. Shipstations response? Their "answer" is that they do not help with HTML. Uuuuuhm NO this is NOT an HTML issue whatsoever, and they'd know this if they looked at my example pictures even just once. JUST ONCE. LOOK. AT. THE. PICTURES! If I did the HTML wrong I would not have an example of a correct packing slip generation, right? This is just ONE packing slip template that's affected, and it's random orders. But it'll be a miracle if I have to waste less than 10 emails just to get them to even check out the bug. The crazy thing is that back in the day, around 10+ years ago an English speaking USA based support rep used to pick up the phone and call you. Imagine that!

PaulaMax Jewelry
États-Unis
Presque 7 ans d’utilisation de l’application
ShipStation a répondu 2 décembre 2024

Hey there, thank you for your review! We have located your open ticket and a team member has been in touch to assist. Thank you again for bringing this to our attention and have a great rest of your week!

Assistance

Assistance relative à l’application fournie par ShipStation.

Ou rendez-vous sur son portail d’assistance

Développeur

ShipStation

3800 N LAMAR BLVD, STE #220, Austin, TX, 78756, US

Lancement

14 novembre 2011

Vous souhaitez ajouter une application ?

Essayez Shopify gratuitement pendant 3 jours