Reseñas (31)

Calificación general
4,2
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
9 de enero de 2024

ShipTection is awesome! This is a great option for customers. The customers file claims with ShipTection which gives us more time for other day to day matters. Integration and customer service are great. I highly recommend anyone looking to offer shipping protection to use them!

RV6 Performance
Estados Unidos
9 meses usando la aplicación
23 de febrero de 2024

After working with other shipping insurance providers we are happy to be working with ShipTection. They have some of the best customer service we have found in our 15 years of e-commerce. Will went above and beyond to ensure the app is integrated with our sites and performing optimally. We highly recommend ShipTection.

Serious Steel Fitness
Estados Unidos
3 meses usando la aplicación
12 de junio de 2023

Great experience! Love the team behind ShipTection!! It has helped our customers and business a lot in the first few months of using ShipTection!

Willow Boutique
Estados Unidos
Más de 1 año usando la aplicación
28 de junio de 2023

What a pleasure to deal with! The process has been seamless since we began and the customer service is incredible! We'v tried 3 insurance companies in 3 years and this is by far the best. Don't hesitate!

Trust Fund Beauty
Canadá
4 meses usando la aplicación
30 de noviembre de 2022

Very Professional and really quick in responding and handling our requests. We are very happy to work with them!

Freddy USA
Estados Unidos
Alrededor de 3 años usando la aplicación
12 de julio de 2021

We have used other shipment protection products/services in the past and were consistently frustrated with spending so much every month (a majority of the revenue from the offering for sure), just to have those services reject customers' claims unless they fit a very specific window of criteria - causing us take care of the customer ourselves anyway. They would even go so far as to tell us the customers were their customers, not ours. This led us to start considering (and even started) developing our own app to offer our own branded-protection offering ourselves. Thankfully, we were connected with ShipTection at the very early stages of our development and found they had come up with an app that does the very same functions we were wanting to create! They did the work for us!! Thank goodness! ShipTection does everything we had already decided we wanted in our app! And instead of taking a percentage of sales, it's all for just the (VERY LOW) monthly fee! Amazing!! We now offer our shipment protection with our own branding (no mention or call-outs to ShipTection anywhere), our own pricing structure, the ability to have the offering toggled on our off automatically... EVERYTHING we had already decided to build into our own product! This has been a slam-dunk win-win-win for us. ShipTection wins with a VERY happy customer. Our customers win, being able to pay pennies on the dollar for extra assurance they will receive their product after it leaves our hands. We win by retaining 99.9% of the revenue generated buy our own shipment protection offering!

Bailey's Blossoms
Estados Unidos
Alrededor de 3 años usando la aplicación
30 de agosto de 2022

Will and his team have been really wonderful. They helped us set up Shiptection on our store. They were patient and answered all of our questions before we added the app and switching from Route. They're very quick to respond and they've resolved all of our claims so far. Super easy to use. Their customer support is impeccable. I trust Will and his team. I highly recommend this app!

C-IN2 New York
Estados Unidos
Más de 2 años usando la aplicación
17 de febrero de 2022

The ShipTection team is excellent! We had a few hiccups with the initial install, however they were very responsive and resolved all issues quickly. Filing claims is easy for our team as well as our customers. Definitely worth the switch from Route.

doraihome
Estados Unidos
Más de 2 años usando la aplicación
19 de septiembre de 2022

We have had a great experience with Shiptection. The customer service is top notch and helped us save revenue over time. Much better experience than our attempt at other solutions!

Magic Beans
Estados Unidos
Más de 2 años usando la aplicación
30 de agosto de 2022

We've used a different insurance solution previously, and have found Shiptection to be a more personal, efficient and productive service. They are quick to resolve any issue in a manner most agreeable with the customer. Integration is seamless and effortless. Highly recommend.

Zeds Dead Official Shop
Canadá
Alrededor de 2 años usando la aplicación