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We have used Shopify since our launch in 2020 - It was recommended to us and does exactly what we need, so much so we are now starting to roll it out as part of our new business software comapny wide, rather than just a Shopify link.
Support is fantastic and super speedy with a response and solution!
Used everyday for a few years now to print thousands of labels. Excellent support on hand to answer questions and provide us with help changing settings etc.
Really impressed with the versatility of this app which has meant that our shipping process is now fully automated. The onboarding service with Kabir was seamless and the ongoing support, from both Kabir and the support team, has been fantastic.
We have been with Shiptheory since 2018 and I cannot fault them. The product is great (and constantly evolving) and the support team are extremely responsive and helpful. We have complex shipping requirements and work with a number of different carriers - all are covered through Shiptheory (from Royal Mail, to couriers and pallet networks). The perfect place for all your shipping integration needs.
Great customer service Mark is always very helpful, calls to check in issues sorted promptly! and nothing is to much trouble
After extensive research for a shipping app where we could create international shipping labels, fully automatic, directly from our Shopify Order page. I decided to go for Shiptheory, and I am very glad I did.
After setting the right international shipping rules, this app made it possible for our entire staff to label each and every order themselves, without needing the knowledge of every shipping product for each destination country.
The entire Customer service team of Shiptheory is very responsive & helpfull, in case of any issues, and are even willing to go an extra step in case you request something custom or a new improvement in the app.
Keep up the amazing work!
We have been using Shiptheory for years now and is a fantastic product. If anything ever goes wrong, the support team are always very responsive and helpful. Would highly recommend to any Ecommerce companies needing a bulk shipping label solution!
We recently moved to Shopify/Shiptheory after having our website redesigned. Kabir at Shiptheory made the implementation process of our new dispatch system so easy. The App works very well, is user-friendly and has made everyday work flow much more streamlined and efficient. Kabir checked in with us well in the following days and weeks to ensure we were happy and all was running smoothly. Nothing was too much trouble! Many thanks from the team at Field Day.
We have been using Shiptheory for nearly 2 years now - and they have transformed the way we run our business! We used to print orders manually but the automated systems they put it place for us have been amazing! The Shiptheory team have been able to cater to all our needs, and create personalised/bespoke systems for us to be able to achieve our goals.
George has been a great help through all if this, always replying to all emails/calls quickly. He goes above and beyond to help us, and explains everything so clearly to us! Highly recommend the platform!
Amazing customer support and integration team!