Shiptheory

Started using Shiptheory at the beginning of 2023 and I can't fault them. The app runs smoothly and does just what I need! The customer service is what stands out the most for me. Always there to answer any queries or to help make adjustments within minutes. Would definitely recommend!

Excellent service. We are new to Shiptheory and have been extremely satisfied with everything so far.

Josh was amazing in walking me through the set up process and migration onto the platform. And Kabir and Henry have both been great helping out during the set up process.

Really easy to use and has made our administrative tasks a lot more efficient. Very good support when needing assistance too!

We've been using Shiptheory for just over a year and have had a great experience. App runs well without any issues and makes shipping a breeze. Any issues we've run into have been answered or resolved very quickly. I've had a lot of communication with Henry from support and he's been great at getting our issues resolved. Highly recommend service and company.

Easy to use product which helps simplify our shipping process. Any issues or new features we have wanted have been sorted quickly from the staff who are extremly helpful.

Its rare to find a product that does what it says it will do and is so straightforward to work with. The product has simplified our web operations greatly saving lots of time allowing us to delivery even better customer service. The support team at Shiptheory are exemplary, George has been especially helpful with ensuring the switch to the new shopify app for our multiple stores went through without a hitch.

We have been using Shiptheory for nearly 5 years now and cannot recommend their services enough. The app is simple and works effectively then the service is second to none. Great team and great company!

We have been using them for over a year now and it's been a positive experience for us. The support is really helpful which is a major plus, they are extremely fast at responding which is crucial when any problems arise.

Had some issues with my emails to support not getting through, but once we got back in touch, everyone I spoke to at Shiptheory was extremely helpful and listened to our concerns. They quickly implemented a feature that was originally missing and so we're now using the app successfully for all our deliveries. The rules functionality is super powerful and has reduced the risk of human error from picking between services. Would definitely recommend Shiptheory to other businesses like ours.

Pendle Bike Racks have been using Shiptheory for years with no issues. The team is super-responsive and has the all-important human touch. Keep up the great work!