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Pendle Bike Racks have been using Shiptheory for years with no issues. The team is super-responsive and has the all-important human touch. Keep up the great work!
Simple app, excellent customer service and fair pricing, we can only recommend ShipTheory. It is one of the only apps that integrates with almost every couriers!
Been using this company for a while and they have always been very helpful. Everything has always been hassle free. Best thing is there is always someone on the other end of a phone to talk to.
Ship Theory is one of the most important platforms we use, what used to take hours now takes minutes and now we couldn't operate without it! Support is always first class, just this week we had a few queries and had to change our shipping method, George resolved everything in less than 10 minutes meaning we could continue sending with no disruption
We have used Shopify since our launch in 2020 - It was recommended to us and does exactly what we need, so much so we are now starting to roll it out as part of our new business software comapny wide, rather than just a Shopify link.
Support is fantastic and super speedy with a response and solution!
Used everyday for a few years now to print thousands of labels. Excellent support on hand to answer questions and provide us with help changing settings etc.
We have been with Shiptheory since 2018 and I cannot fault them. The product is great (and constantly evolving) and the support team are extremely responsive and helpful. We have complex shipping requirements and work with a number of different carriers - all are covered through Shiptheory (from Royal Mail, to couriers and pallet networks). The perfect place for all your shipping integration needs.
Great customer service Mark is always very helpful, calls to check in issues sorted promptly! and nothing is to much trouble
After extensive research for a shipping app where we could create international shipping labels, fully automatic, directly from our Shopify Order page. I decided to go for Shiptheory, and I am very glad I did.
After setting the right international shipping rules, this app made it possible for our entire staff to label each and every order themselves, without needing the knowledge of every shipping product for each destination country.
The entire Customer service team of Shiptheory is very responsive & helpfull, in case of any issues, and are even willing to go an extra step in case you request something custom or a new improvement in the app.
Keep up the amazing work!
We recently moved to Shopify/Shiptheory after having our website redesigned. Kabir at Shiptheory made the implementation process of our new dispatch system so easy. The App works very well, is user-friendly and has made everyday work flow much more streamlined and efficient. Kabir checked in with us well in the following days and weeks to ensure we were happy and all was running smoothly. Nothing was too much trouble! Many thanks from the team at Field Day.