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We have been using Shiptheory for years now and is a fantastic product. If anything ever goes wrong, the support team are always very responsive and helpful. Would highly recommend to any Ecommerce companies needing a bulk shipping label solution!
We have been using Shiptheory for nearly 2 years now - and they have transformed the way we run our business! We used to print orders manually but the automated systems they put it place for us have been amazing! The Shiptheory team have been able to cater to all our needs, and create personalised/bespoke systems for us to be able to achieve our goals.
George has been a great help through all if this, always replying to all emails/calls quickly. He goes above and beyond to help us, and explains everything so clearly to us! Highly recommend the platform!
Integrated shipping between shopify and Parcelforce. Works great, we've been using them for about 9 months without issue. Even better their customer service pick up the phone right away and fix things just as fast.
Faultless with fast support when needed. Works perfectly with Shopify, I wouldn't hesitate in recommending Shiptheory to anyone looking to sort their shipping process.
We have been using Shiptheory for a couple of months now and it has been a great experience. The platform is super easy and simple to use, and the support team is really responsive, helpful and eager to help. I have mainly be dealing with Josh & George who are both so lovely and helpful whenever I have had a query.
So easy to use with our Parcelforce parcels that we are in the process of adding Royal Mail to it!! Allowing multiple companies to be added means everything can be done in one place rather than having to jump around multiple sites to print labels.
Josh Hodder was brilliant at taking me through the steps and when I hit a blip he was there immediately to help. I cannot fault the customer service. I just wish other companies were as professional and supportive.
This is a great app which has automated our shipping label printing and carrier booking processes very successfully. The initial support from Kabir with setup and refining the rules settings was first class - especially valuable to have a direct line phone number to make contact and several video calls to help iron out teething troubles. Thank you,
Life after ship theory > Life before ship theory. If you're an independent shop like myself and need a little more automation in your life this is app for you. Everything is super easy to navigate and the team were really helpfully whenever I had a query!
App works as it should, makes life a lot easier for us, and top level service and integration by Kabir, he made everything easy to set-up and checks in to see if everything still going well. Great solution and great service, thanks Kabir
Brilliant app and brilliant service.
The team at Shiptheory have taken note of everything we needed for our business and have helped get us setup quickly. They even developed a bispoke pick list for us within a short time frame.
The support and training given has been great and the whole team are friendly and helpful.