We started working with Shipturtle after an extensive Multi Vendor app search on the app store. In the end we went for Shipturtle and no regrets! The platform is very easy to setup/use and most importantly for us the support is superb. You are in contact with “real people” and they have been helping us enormously. I recommend using Shipturtle.
You should have a vendor payment option in your dashboard
But in your dashboard, there is an option of vendor commission
We Updated You 40 Days Ago In Whatsapp Via Whatsapp Chart But No Replay Of That Still Received
Neither got any answer nor any call came in so many days.
There is a payment option in savi multi-vendor app in India but there is a commission option in your dashboard, no improvement, no reply, we wasted 75 days Not customize options
Not good support. Worth money and time
2nd When you deleted the app after one month, then all our data got deleted, so you will charge for one month when it is a problem with your software.
Response to current Review
There is no Vendor Payment option available in the Merchant's country since both Stripe and Paypal do not work. We have never committed to give this either ever. All the charges are handled by Shopify. In fact we have extended many features to the Merchant's account which are not part of the the plan he selected since he asked for support while scaling up.
Response to earlier Review where the Customer wrongly wrote we charge commission on the app.
Hello, we charge no commission at all anywhere in the app - the only charge is the subscription cost which is transparently shared on the website and not a single penny more.
We undertake a lot of customization work for clients across the globe, which we quote for. It cannot be done for free, as is the case with any other app.
In terms of support we have a dedicated whatsapp group for all our paid clients, including yours where we have replied to all your queries. If the app still does not meet your requirement, I am not sure what more we can do.
We recently started using ShipTurtle and have been really happy. We tried many other alternatives and found that ShipTurtle has the best support for Indian courier partners. The support is also top notch. Sharad, Keyur and Mohit are extremely responsive and helped address our bugs / customization requests. I strongly recommend ShipTurtle for any merchant that operates a store with multiple vendors.
The support for this app is impeccable. The way that these guys work give the app so much room to become better as they work on your suggestions and issues. So far I am satisfied for the most part.
We are an Indian market place with over 200 vendors. We started working with Ship Turtle in February 2021. Ship Turtle allows us to seamlessly split orders and it helps us to give control to our vendors for inventory and order management. This has greatly freed up our small team's time and let us focus on growing our business. Last but not the least, Ship Turtle's team is very responsive and have been extremely helpful while we transitioned and even post the transition with our zillion customisation requests that we needed for our business model. Sharad, Keyur and Mohit, Thank you for all the help day in and day out for The Nestery.
Our store changed to Shipturtle from an old Vendor marketplace app. It was the best decision we have made. These guys have created a fully functioning perfect marketplace app. One thing I want to mention, their support is amazing and they really have passion in making their app work smoothly. The other marketplace apps we have tried on the Shopify app store have terrible support, confusing menus and malfunctioning code (we lost thousands). But this app just works perfectly, and I'm sure if there were any glitches (which we haven't had), the support team would fix it quickly. Thanks team, you've helped our store get back on track!
Since our first encounter with the ship turtle integration, we have been greeted with extraordinary interest. During the integration process, any special requests we wanted were resolved extremely quickly. In particular, our special requests in cargo privatization and commission calculations were perfectly resolved. I would like to express my sincere gratitude to Shared and his team.
Excellent app with great service! Highly recommend it for anyone who want to have a marketplace. Thank you guys and waiting to start getting more orders to pay you for that great app
Thank you Aziz for your kind words. We try our best to give the best support possible.
I can not put in words the excelent support from Shipturtle. They have exceded my expectations. I recommend shipturtle 101%. Thanks Shipturle, your whole team ROCKS!!!!
Thanks a lot Juan, its been a pleasure working with you and look forward to the launch of your store!
The Northern Kiln
This app is absolutely perfect for my needs to run a dropshipping business. My vendors find it incredibly easy to use as the system is very straightforward. Customer service was extremely quick to respond and very helpful in setting up a new carrier. I would 100% recommend.
Thanks for your review Rhiane! Wishing you all the best for your new store. Happy to help you grow onwards and upwards!