整体评分
4.7
每个评分等级的数量
  • 90% 的评分是 5 星
  • 4% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 6% 的评分是 1 星
2021年4月14日

We are an Indian market place with over 200 vendors. We started working with Ship Turtle in February 2021. Ship Turtle allows us to seamlessly split orders and it helps us to give control to our vendors for inventory and order management. This has greatly freed up our small team's time and let us focus on growing our business. Last but not the least, Ship Turtle's team is very responsive and have been extremely helpful while we transitioned and even post the transition with our zillion customisation requests that we needed for our business model. Sharad, Keyur and Mohit, Thank you for all the help day in and day out for The Nestery.

The Nestery
印度
大约1年 人在使用应用
编辑时间:2023年8月23日

Thank you so much team for your support and help. initially we definitely faced some problem but after support from hussain bhai and team its really helpful to me and my team to operate our business.
Thanks again for your support.

SILK ZONE
印度
大约1年 人在使用应用
Shipturtle Apps Private Limited已回复 2021年7月22日

Thank you for your review!

2020年11月4日

We were using another tool and were looking at options to migrate our multivendor marketplace, that's when found out Ship Turtle. The team was very welcoming and accommodated many of our use cases, they even went to the extent of developing a custom requirement to help us use ship turtle. Looking forward to continue using the product and grow our business.

Cookd Shop
印度
大约1年 人在使用应用
Shipturtle Apps Private Limited已回复 2020年11月10日

Thanks for the review! We appreciate your patience while we are resolving small glitches and make the app perfect for you.

2020年10月1日

We have been using Shipturtle for logistic & account management for our marketplace and are extremely happy with the functionalities, robustness & reliability of the app. The team at Shipturtle is very friendly & proactive with a clear focus on customer satisfaction & service. We migrated on to this platform from an older and established app and found that Shipturtle is tailor made for Indian marketplace sites. We strongly recommend all marketplace sites to try this solution. Our efficiency has increased manifold and it has reduced the unnecessary interactions with sellers, as they can access all their data related to accounts, shipping, invoicing, reconciliations etc. from the seller portal. Few standout features of the app - Automatic diversion of a composite customer order to various sellers, Seller friendly dashboard, Various combinations that a marketplace site can employ for commission calculation & finally the reconciliation module. We wish success and good luck for the team and looking forward to some more amazing features in the days to come!

2323Designs
印度
大约1年 人在使用应用
Shipturtle Apps Private Limited已回复 2020年11月10日

The first few reviews for an app are always special. We are grateful that you have put your faith in a relatively new app and allowed us the chance to solve for your problems.

2023年4月19日

Great Platform to manage our day to day marketplace operations. Support from Sharad, Siddharth and team is cherry on top!

Kriya Fit
印度
11个月 人在使用应用
Shipturtle Apps Private Limited已回复 2023年11月6日

Thank you for your kind words! We're thrilled to hear you're enjoying our platform and the support from our team. Here's to more successful operations ahead! 🌟

2021年4月14日

Our store changed to Shipturtle from an old Vendor marketplace app. It was the best decision we have made. These guys have created a fully functioning perfect marketplace app. One thing I want to mention, their support is amazing and they really have passion in making their app work smoothly. The other marketplace apps we have tried on the Shopify app store have terrible support, confusing menus and malfunctioning code (we lost thousands). But this app just works perfectly, and I'm sure if there were any glitches (which we haven't had), the support team would fix it quickly. Thanks team, you've helped our store get back on track!

Innergrade
英国
11个月 人在使用应用
2022年10月13日

After around 12 months of using a few other solutions and months of hunting, we finally came across Shipturtle and it was exactly what we were looking for to manage our marketplace. The platform feels very robust and the user interface is as snappy as it could be. Although the platform is very stable but even if an issue arises, the team is supportive enough to get things resolved in real time.

Artikate
印度
10个月 人在使用应用
2023年6月15日

As a marketplace, we were struggling with manual processing of orders and the intricacies that came with it. Through shipturtle, we have managed to streamline all our processes, in a timely, effective and cost-effective manner. Kudos to Sharad and the entire ship-turtle team, for an incredible product and the support provided!

Suspire
印度
8个月 人在使用应用
Shipturtle Apps Private Limited已回复 2023年11月6日

Thank you for your fantastic review! We're delighted to have helped streamline your processes. 🚀

2023年6月23日

From Day 1 with ShipTurtle we have been very satisfied with our experience. We have a unique selling platform which has required coding tweaks to improve or simplify functionality on our site. ShipTurtle has fulfilled all of our requests and also made recommendations on improvements in the future. We are currently in a soft launch of our shop and they have been timely in helping us with anything we need.

Second Chance Outfitters
美国
7个月 人在使用应用
Shipturtle Apps Private Limited已回复 2023年11月6日

Thank you so much for your kind words! We're thrilled to be a part of your journey and glad to hear you're having a fantastic experience with Shipturtle. We're here for you every step of the way.

2021年11月29日

We used shipturtle for 6 months with Enterprise plan and leaving it because their customer service is rubbish, they ask for money all the time, even for a demo, They will not show you how to process orders, how to do integration, they will say pay us our time is valuable. Their system has limitations but they don't check and ask us to make videos and send us. It was a bad experience overall working with stubborn people, We wasted our money and precious time but we had experience and that is what intending to share with you guys to take extra measures using this app. I dont think they deserve 1 start it should be -1.

British D'sire
英国
8个月 人在使用应用
Shipturtle Apps Private Limited已回复 2021年11月29日

Hi Wajid, as per our policy we give full onboarding demo and training to your team when you install the app and also support you on whatsapp chat so you can get answers to your queries easily within hours instead of replying to emails.
In your case, you hire new people and consultants on your team every 2 months and expect us to spend a few hours on call every month training them afresh. This is not possible for us since we have a lean team, and hence cost effective plans. We have actually gone out of our way to do the demo not once, but thrice with you.
All our features are extensively documented on our website, and your team can easily go through them to understand. In case something doesn't work specifically, we are always around to help.
I believe you would not be using the app for the last 6 months if you were not given complete support till date.
There is an expectation mismatch, if you expect someone to spend 1 day training your team each month, its not possible with our standard plans.