Multi Vendor Marketplace Pro+

We've been working with Shipturtle for almost a year. I'll start by saying the team are a bunch of really good people. You can feel that they have real intent to support your business.
Secondly, the tech is stable and implementable. I've had minimal issues and it's flexible and broad enough to support almost any type of multi-vendor model.
I think it's the only real solution to scale up your business.
Keep going guys, I believe we're building a strong partnership together, thank you!

While preparing to launch our cross-border multi-vendor marketplace, myshopineu.com , we evaluated several Shopify apps and decided to try Shipturtle based on their strong reviews.

Our use case was slightly complex, and what we genuinely appreciated was how clearly the product is structured for marketplace workflows. The interface is straightforward, and the team’s support during onboarding helped us understand the possibilities and limitations very clearly.

Their responsiveness and willingness to guide us through real marketplace scenarios made the evaluation process smooth and practical.

If you’re building a serious multi-vendor or marketplace setup on Shopify, Shipturtle is definitely worth exploring.

I really tried to stick with Shipturtle for a couple of months, as they promised a very flexible solution for a B-to-C marketplace on Shopify. Particularly the Vendor Sync is definitely a handy function and drew me and my business in.

However the Vendor Sync wasn't enough to stick it out. I would have been scared to launch an actual live marketplace with a platform like this. The issues were manifold and constant:

- I was promised multiple things/functionalities during the sales/onboarding process that turned out not to be available. Either the functionalities were still being developed, or Shipturtle slapped a $1000+ price tag for a custom development just for us (for something they said in the demo was already available), or the functionality just couldn't even be done.

- Often they did react fairly quickly to bug reports or inquiries after these empty promises, but more often than not the resolutions that came were poorly thought out and buggy.

- Even without the major issues - like not actually offering a shipping integration they promised was available, then asking money to develop just for us - the platform as a whole is poorly built, feels rickety and is buggy.

- We were double charged on our first month. Over three months of asking after a resolution, Shipturtle showed zero interest in remedying this.

After three months of bugs, constantly eroding trust and empty promises, I decided enough was enough. I have to wonder whether all the glowing reviews here can truly be genuine.

Either way, don't make my mistakes. Don't trust the sales pitch. Make sure to personally test that every single thing you need for your business ACTUALLY works before committing.