Shipup , 19 reviews

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 5% of ratings are 1 stars
April 4, 2017

We've been using Ship Up for a few months now. The setup experience was super easy and they were available immediately for chat support on their website, since we had a few questions about customization. As an online retailer we have struggled with shipments getting to the customer, especially internationally, so Ship Up has been a huge help to us, preventing delays, returns to sender and notifying a customer about what's happening in order to keep them happy, informed and able to react. An excellent app for any business shipping product!!! Would highly recommend.

Les Sublimes
France
Almost 6 years using the app
June 19, 2017

Shipup allows me to gain a lot of time in customer service. I also have a lot of great feedbacks from our customers who are very sensitive to these extra delivery notifications

Perus
France
Over 4 years using the app
August 30, 2018

Shipup is, by far, THE best shipment tracking app.

I have been using it for 20 days and I absolutely LOVE IT !!
The app is very neat and clean and the notifications sent to my customers make my life so much easier (no more "where is my parcel ?" emails)

The customer service is also super responsive and very helpful.

Peinturenumero
United Kingdom
Over 3 years using the app
April 12, 2017

Easy to navigate, fast to personalize, reliable & fully operational in minutes!

Cremieux
United States
About 2 years using the app
May 10, 2017

ShipUp clearly saved us a lot of time and made our customers happy. We and our customers love their notification e-mails and text messages. Moreover, the interface is really intuitive, easy to use and customer support is amazing! I can only recommend this app! Thank you ShipUp!

Drinkpanda
France
Over 1 year using the app
May 23, 2022

Shipup is a great way to inform your customers about the statuts of their order and about the shipment. It is very reassuring for them, because they receive emails that are customized with our brand DNA. Moreover, Shipup sends notifications about the order, if there is an incident on the way and on our side we also receive a notification so we can initiate an action before they come back to us. We also like the fact that customer can rate us afterwards ! It helps us come back to them if they had a bad experience with the delivery. Shipup is very well integrated with Shopify and easy to implement :

Nénés Paris
France
Over 1 year using the app
November 7, 2018

I used this app to keep customers constantly updated as to their shipment status. This alleviated a great deal of anxiety, as customers can get impatient to receive their order.
I didn't understand some things and scheduled a meeting and got a full in-depth technical tour of all the features!

PaceDrink
United States
Over 1 year using the app
January 24, 2018

Great app, we use it on our store and have much less delivery failures and worried customers. The support is very responsive

La Boutique Moso
France
About 1 year using the app
October 3, 2018

Appli qui fonctionne très bien et qui nous a permis de beaucoup diminuer le nombre d'e-mails de clients qui se demandaient où était passé leur colis...

Loom
France
11 months using the app
January 3, 2019

Super app pour le tracking des colis, elle diminue le travail de SAV. De plus l'équipe est toujours à votre écoute si besoin. Merci Shipup !

Best tracking app ever ! Staff are always here to help you.
Thanks shipup !

French girls
France
9 months using the app