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Suivi de commande proactif qui ravit vos clients, réduit les tickets WISMO et diminue les coûts de retour.
Shipup vous aide à améliorer l'expérience post-achat. Nous permettons aux détaillants en ligne de fournir une communication cohérente et proactive qui ravit les clients à chaque étape au-delà de l'achat, de la livraison aux retours. Shipup permet aux e-commerçants de renforcer leur image de marque, d'augmenter les achats répétés des clients fidèles et de réduire les coûts de support grâce à une prise de décision basée sur les données.
- Notifications par email et SMS en temps opportun
- Pages de suivi personnalisées et brandées
- Tableau de bord centralisé des expéditions
- Gestion des retours avec options d'échange automatique et de crédit en magasin
- Dates de livraison estimées par IA
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Langues
anglais et français
Fonctionne avec
Zendesk, Fedex, DHL, TNT, USPS, GorgiasCatégories
Suivi
Notifications
Options de retour
Gestion des retours
Tarification
Gratuit
Installation gratuite
Veuillez contacter le service commercial pour les tarifs : antoine@shipup.co
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Tous les frais sont facturés en USD.
Avis (19)
We've been using Ship Up for a few months now. The setup experience was super easy and they were available immediately for chat support on their website, since we had a few questions about customization. As an online retailer we have struggled with shipments getting to the customer, especially internationally, so Ship Up has been a huge help to us, preventing delays, returns to sender and notifying a customer about what's happening in order to keep them happy, informed and able to react. An excellent app for any business shipping product!!! Would highly recommend.
I use this app to get the return of my customers and we are really satisfied. It's really helpfull to get this app as it offer a better purchase experience and we win lots of time by the branded notifications. And we noticed a good experience on using the delivery notifications for our marketing.
I used this app to inform my customers about their delivery so that they can know exactly when it arrives. You can customize everything in the tracking page or the email templates (photos, videos, logos...) by yourself on this app and it's really great! Besides Shipup team is very helpful and always makes their best to give you the accurate service at the right time ;)
Shipup allows me to gain a lot of time in customer service. I also have a lot of great feedbacks from our customers who are very sensitive to these extra delivery notifications
Shipup is, by far, THE best shipment tracking app.
I have been using it for 20 days and I absolutely LOVE IT !!
The app is very neat and clean and the notifications sent to my customers make my life so much easier (no more "where is my parcel ?" emails)
The customer service is also super responsive and very helpful.
Assistance
Shipup peut répondre à toutes vos questions concernant Shipup.
Ressources
Lancement
28 mars 2017