Shipup

di Shipup

Shipping Notifications and Order Tracking Page

17 recensioni
$99/mese. 14 giorni di prova gratuita. Possono essere applicati costi aggiuntivi.

Sezione dei valori chiave

Notify and Reassure

Shipup tracks your packages in real time and sends proactive and branded notifications to your customers during delivery.

Engage and Retain

Bring back your customers to your website by providing a custom and embedded tracking page. Send surveys to turn detractors into ambassadors

Improve support

Let your customer support know everything about your customer delivery issues and trigger alerts, available with Zendesk and Gorgias.

  • Create your own Delivery experience
  • Use our highly customizable editing tools (Drag&Drop)
  • Configure 60+ proactive notifications
  • Monitor your performance
  • Integrates with Zendesk, Gorgias and all your favorite tools
  • Collect your customers’ feedback
  • Create your own Delivery experience
  • Use our highly customizable editing tools (Drag&Drop)
  • Configure 60+ proactive notifications
  • Monitor your performance
  • Integrates with Zendesk, Gorgias and all your favorite tools
  • Collect your customers’ feedback
Shipup

Shipup

Turn delivery into Loyalty!

We follow your packages in realtime to create a seamless, transparent and branded delivery experience. Send notifications to your clients, redirect them to branded tracking pages and proactively manage potential delivery incidents with our customer service integration.

Shipup helps you get a delivery experience so compelling that your clients will want to purchase again.

Try it for free for 14 days!

Proactive notifications: Notify and reassure your customers in real time

  • Track your packages in real time.
  • Send proactive and customized notifications to your customers during delivery.
  • Brand & personalize your notifications and foster interactions with your customers with a high open rate and an even higher click rate.

Tracking page: Engage and retain your customers

  • Create your own branded tracking page on your website.
  • Use our powerful drag and drop builder.
  • Increase your customer retention.

Client feedbacks: Spot unhappy customers

  • Collect your customers’ feedbacks as soon as they get their packages.
  • Create alerts for your customer support.
  • Turn possible detractors into ambassadors.

Highly customized tools: Boost customer satisfaction

  • Surprise and amaze your customers with original content.
  • Give your online shoppers the right information with the right wording.
  • Turn one-time buyers into lifelong customers.

Cut down your support

  • Anticipate incidents during delivery.
  • Reduce your customer tickets by half.
  • Ease your customer support’s life.

Support 60 shipping Carriers and 8 languages

UPS • FedEx • USPS • DHL Express • TNT • OnTrac • DPD • GLS • Bpost • Royal Mail • Parcel Force • Alibaba (Cainiao) • Honk Kong Post • Canada Post • Austalia Post • Chronopost • Colissimo • Mondial Relay • Colis privé • DB Schenker • Relais colis & many others ! English • French • German • Italian • Spanish • Polish • Danish • Dutch

Full list available on our website. Don't see yours? Email us and we'll add it for free!

Level up your customer support with Zendesk an Gorgias integration

  • Facilitate the sharing of information to your customer support.
  • Get notified on Zendesk or Gorgias when an incident occurs.
  • Find your customers’ delivery information directly on Zendesk.

Data di lancio

March 28, 2017

Si integra con

  • Zendesk
  • Fedex
  • DHL
  • TNT
  • USPS
  • Gorgias
Shipup

Shipup

Turn delivery into Loyalty!

We follow your packages in realtime to create a seamless, transparent and branded delivery experience. Send notifications to your clients, redirect them to branded tracking pages and proactively manage potential delivery incidents with our customer service integration.

Shipup helps you get a delivery experience so compelling that your clients will want to purchase again.

Try it for free for 14 days!

Proactive notifications: Notify and reassure your customers in real time

  • Track your packages in real time.
  • Send proactive and customized notifications to your customers during delivery.
  • Brand & personalize your notifications and foster interactions with your customers with a high open rate and an even higher click rate.

Tracking page: Engage and retain your customers

  • Create your own branded tracking page on your website.
  • Use our powerful drag and drop builder.
  • Increase your customer retention.

Client feedbacks: Spot unhappy customers

  • Collect your customers’ feedbacks as soon as they get their packages.
  • Create alerts for your customer support.
  • Turn possible detractors into ambassadors.

Highly customized tools: Boost customer satisfaction

  • Surprise and amaze your customers with original content.
  • Give your online shoppers the right information with the right wording.
  • Turn one-time buyers into lifelong customers.

Cut down your support

  • Anticipate incidents during delivery.
  • Reduce your customer tickets by half.
  • Ease your customer support’s life.

Support 60 shipping Carriers and 8 languages

UPS • FedEx • USPS • DHL Express • TNT • OnTrac • DPD • GLS • Bpost • Royal Mail • Parcel Force • Alibaba (Cainiao) • Honk Kong Post • Canada Post • Austalia Post • Chronopost • Colissimo • Mondial Relay • Colis privé • DB Schenker • Relais colis & many others ! English • French • German • Italian • Spanish • Polish • Danish • Dutch

Full list available on our website. Don't see yours? Email us and we'll add it for free!

Level up your customer support with Zendesk an Gorgias integration

  • Facilitate the sharing of information to your customer support.
  • Get notified on Zendesk or Gorgias when an incident occurs.
  • Find your customers’ delivery information directly on Zendesk.

Data di lancio

March 28, 2017

Si integra con

  • Zendesk
  • Fedex
  • DHL
  • TNT
  • USPS
  • Gorgias

Prezzi 14 giorni di prova gratuita

Vedi tutte le opzioni di prezzo

Starter

$99/mese

Above 500 packages/month, see our pricing page.

  • Proactive Shipping Notifications
  • Custom embedded Tracking Page
  • Client surveys
  • Customer support add-on
  • Dashboards
  • Zendesk/Gorgias Integration

* Tutte le spese sono fatturate in USD.
** Le addebiti ricorrenti, comprese le spese per utilizzo o mensili, sono fatturate ogni 30 giorni.

Recensioni

3.7 stelle su 5

La valutazione complessiva riflette lo stato attuale dell'app. Tiene in considerazione tutte le recensioni relative all'app, ma dà priorità a quelle più recenti.

  • 5 stelle su 5
    Il 88% delle recensioni sono di 5 stelle
    15
  • 4 stelle su 5
    Il 0% delle recensioni sono di 4 stelle
    0
  • 3 stelle su 5
    Il 0% delle recensioni sono di 3 stelle
    0
  • 2 stelle su 5
    Il 6% delle recensioni sono di 2 stelle
    1
  • 1 stelle su 5
    Il 6% delle recensioni sono di 1 stelle
    1
Visualizza tutte le 17 recensioni
2 stelle su 5
Modifica effettuata il: 5 aprile 2021

Studio Kathryna: Art to Inspire

sent an email before because I am having problems connecting your Shipup app to my Shopify store and need it to be running, as I would love to use DHL, FedEx and Royal Mail advertised on your store, i signed up because I was reading all your amazing reviews, the reason why I went ahead and signed up, not sure about the customer services now as I am still waiting for a response, or someone to help. i gave you two stars because the support is just not there, but i really do like your app and what you offer on it, just wish the support was better, so gonna have to find alternatives, i'm very disappointed because i had high hopes and was really looking forward to adding this app to my new business.

5 stelle su 5
20 febbraio 2019

Sangha

Amazing solution! Not only it makes my customer support easier, it is also create more sales. Amazing ROI!

5 stelle su 5
3 gennaio 2019

French girls

Super app pour le tracking des colis, elle diminue le travail de SAV. De plus l'équipe est toujours à votre écoute si besoin. Merci Shipup !

Best tracking app ever ! Staff are always here to help you.
Thanks shipup !

Visualizza tutte le recensioni

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