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Proaktiv orderuppföljning som glädjer dina kunder, minskar WISMO-biljetter och sänker returkostnader.
Shipup hjälper dig att förbättra upplevelsen efter köp. Vi gör det möjligt för online-återförsäljare att leverera konsekvent och proaktiv kommunikation som glädjer kunder i varje steg efter köpet, från leverans till returer. Shipup ger e-handlare möjlighet att stärka sitt varumärkesimage, öka återkommande köp från lojala kunder och minska supportkostnader genom datadrivna beslut.
- Tidsenliga e-post- och SMS-meddelanden
- Varumärkesanpassade och anpassningsbara spårningssidor
- Centraliserad fraktinstrumentpanel
- Returhantering med automatiserade utbytes- och butikskreditalternativ
- AI-drivna uppskattade leveransdatum
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Språk
engelska och franska
Denna app finns inte översatt till svenska
Fungerar med
- Zendesk
- Fedex
- DHL
- TNT
- USPS
- Gorgias
Kategorier
Returalternativ
Returhantering
Priser
Gratis
Gratis att installera
Vänligen kontakta försäljning för prissättning: bertrand.dibetta@shipup.co
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Alla avgifter debiteras i USD.
Recensioner (9)
We love how ShipUp allows us to take our customer service up a notch. We can keep an eye on packages with delivery issues which has been especially helpful during COVID times when packages are delayed or lost. We also love how it gives us more detail about the package status and whereabouts than the tracking available directly through UPS or USPS. My only reason for 4 stars instead of 5 is that it is quite expensive given that we are a young company. I wish there was a way to pay for components of ShipUp's service in a more piecemeal way. We don't use all parts of it and so we feel like we are paying for a lot of stuff we don't use.
Shipup is a great way to inform your customers about the statuts of their order and about the shipment. It is very reassuring for them, because they receive emails that are customized with our brand DNA. Moreover, Shipup sends notifications about the order, if there is an incident on the way and on our side we also receive a notification so we can initiate an action before they come back to us. We also like the fact that customer can rate us afterwards ! It helps us come back to them if they had a bad experience with the delivery. Shipup is very well integrated with Shopify and easy to implement :
Very usefull tool for our clients as for our operation team.
Support
Support på appen tillhandahålls av Shipup.
Resurser
Lansering
28 mars 2017
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