About this app
Launched
March 28, 2017
Languages
English and French
Categories
Customer order tracking , Returns and exchangesWorks with
Zendesk, Fedex, DHL, TNT, USPS, GorgiasProactive order tracking that delights your customers, reduces WISMO tickets and cuts return costs.
Shipup helps you improve the post-purchase experience. We enable online retailers to deliver consistent and proactive communication that delights customers at every stage beyond purchase, from delivery to returns. Shipup empowers e-tailers to bolster their brand image, increase repeat purchases from loyal customers, and reduce support costs through data-driven decision-making.
- Timely Email and SMS Notifications
- Branded and Customisable Tracking Pages
- Centralised Shipment Dashboard
- Returns management with Automated Exchange & Store Credit Options
- AI-Powered Estimated Delivery Dates
Pricing
Pro
$399/month
$0.15 per extra package
- Proactive Shipping Notifications
- Custom embedded Tracking Page
- Client surveys
- Customer support add-on
- Dashboards
- Zendesk/Gorgias Integration
Pro
$399/month
$0.15 per extra package
- Proactive Shipping Notifications
- Custom embedded Tracking Page
- Client surveys
- Customer support add-on
- Dashboards
- Zendesk/Gorgias Integration
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
19 reviews
We've been using Ship Up for a few months now. The setup experience was super easy and they were available immediately for chat support on their website, since we had a few questions about customization. As an online retailer we have struggled with shipments getting to the customer, especially internationally, so Ship Up has been a huge help to us, preventing delays, returns to sender and notifying a customer about what's happening in order to keep them happy, informed and able to react. An excellent app for any business shipping product!!! Would highly recommend.
Shipup allows me to gain a lot of time in customer service. I also have a lot of great feedbacks from our customers who are very sensitive to these extra delivery notifications
Shipup is, by far, THE best shipment tracking app.
I have been using it for 20 days and I absolutely LOVE IT !!
The app is very neat and clean and the notifications sent to my customers make my life so much easier (no more "where is my parcel ?" emails)
The customer service is also super responsive and very helpful.
Easy to navigate, fast to personalize, reliable & fully operational in minutes!
ShipUp clearly saved us a lot of time and made our customers happy. We and our customers love their notification e-mails and text messages. Moreover, the interface is really intuitive, easy to use and customer support is amazing! I can only recommend this app! Thank you ShipUp!
About this app
Launched
March 28, 2017
Languages
English and French
Categories
Customer order tracking , Returns and exchangesWorks with
Zendesk, Fedex, DHL, TNT, USPS, GorgiasBuilt by Shipup
About Shipup
4.6 average rating
7 years building apps for the Shopify App Store
47 RUE MARCEL DASSAULT, BOULOGNE BILLANCOURT, 92100, FR
Support
Send a messagesupport@shipup.co