Shipway Order Tracking

Extremely disappointing experience with Shipway.

We have been trying to integrate Allcargo Gati / Gati KWE tracking with our Shopify store and have contacted Shipway support more than 100 times through calls and messages. Unfortunately, we have received little to no meaningful response.

Every time we follow up, we are given vague assurances that the issue will be resolved soon, but there is no actual progress or accountability. It feels like customers are being kept waiting indefinitely without any clear answers.

As a business, we depend on reliable courier integrations and responsive support. Instead, we have wasted countless hours chasing the support team with no resolution. This has affected our operations and customer experience.

Very disappointing service. I would not recommend Shipway if timely support and dependable integrations are important for your business.

staff is not answering from 1 month for the issue

- shpwidget.js call taking unnecessary load on all pages.
- analytics.php call taking unnecessary load on all pages.
- analytics.php tracking all user activity without seller permission

WORST SERVICE and WORST TEAM , Deducted three payments RS 10643, RS 9069,Rs 2656 for single month with in a gap of three days , trying for one month regarding refund , but initially they didnt responded, once Shopify intervened , they communicated for some time but again not responding to customer, I will advise everybody to avoid these bunch of crooks and thieves , its our hard earned money and this is no mean a small amount , they have no right to steal our money , DO NOT SUBSCRIBE TO THIS APP

I faced a poor service experience. There was no support or response from the team despite multiple follow-ups.

Shipway is a great platform for the users as well as the end customers as it make both our Job easier. The support is extremely fast, efficient and helpful.

Shipway order tracking app is excellent! The response from Ms. Jyothi Panchal was very quick and efficient. The customer service provided was outstanding and highly commendable. Great experience overall!

This is a great product with amazing support from Sandeep. I am quite happy with this product of shipway.

Sandeep Bhati has provided a exceptional support to onboard on Shipway . Shipway is a great platform for the users as well as the end customers as it make both our Job easier .

Dont use this app , wrongly showing that I dont have any credit , But I had credit ,

Shipway dose its job completely. Customer are updated by sms/whatsapp notifications of order status. Support team is very active and supportive. I highly recommended shipway.