Rezensionen (199)

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 87 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 7 % der Bewertungen sind 1 Sterne
Bearbeitet am 11. Juni 2019

great concept and i believe a little outdated but functional. they have a quick live chat support which is impressive. the drawback for me right now is that i'm setting up a brand new store and their plans are prepaid bulk orders for tracking and email and all kinds of stuff. it's great but i don't want to prepay for something i may not even need yet or at all.

Secure Pet Resource
Vereinigte Staaten
5 tage mit der App
23. Juni 2021

BEWARE. This app is poorly made. The interface is extremely outdated and several things do not work. They have a javascript error that conflicts with several themes and the order tracker will not show on your website. I experienced this and when I asked for a refund since I was on the paid plan, their customer service team ignored me. Any responses they give to this review is just for show. The app is horrible and the customer service is worse. I recommend the app AFTERSHIP instead of this. It's 100x better. You're welcome.

The Bougie Brand
Vereinigte Staaten
3 monate mit der App
Shipway hat geantwortet 25. Juni 2021

Hi Team,

Sorry for the inconvenience caused. You are our valued user, and we are committed to providing the best support at all times. We will surely get all your issues resolved and ensure that you are delighted with our services.
Our team is trying to reach you. Kindly write us at contact@shipway.in . Our team would be happy to help you.

28. Dezember 2021

I have been trying to find an app that works with Royal Mail and this is the only one that I can find.
Very impressed so far. There was one small issue when I first installed it but the support team sorted it out very quickly.
Definitely recommend this app.

VM Aquatics
Vereinigtes Königreich
3 tage mit der App
20. Mai 2021

Extremely bad support, Buggy system, non responsive UI and they do not even bother to resolve for it.

Art Galore®
Indien
2 monate mit der App
Shipway hat geantwortet 26. Mai 2021

We also felt bad about your experience with us.
We will be in touch for further communication by email.
Thanks,
Team Shipway

21. Juni 2021

This is the worst app ever, the trackings are not accurate and can takes up to 2 weeks to update, it made me lose hundred of customers because they weren't notified to pickup their package. Never install this app or you will lose your business

High Five Skin
Vereinigtes Königreich
Etwa ein monat mit der App
Shipway hat geantwortet 25. Juni 2021

Hi Team,

Sorry for the inconvenience caused. You are our valued user, and we are committed to providing the best support at all times. We will surely get all your issues resolved and ensure that you are delighted with our services.
Our team is trying to reach you. Kindly write us at contact@shipway.in . Our team would be happy to help you.

22. August 2023

The support is very poor someone named Jyoti dont' answer my questions and just keep me hanging in there alone. I have problems with editing my emails templates I don't know why but I can't save the changes made to the email notification template.

Lavenders Beauty
Marokko
5 tage mit der App
15. Mai 2019

Works, however it was a pain to get it to work.

When it did finally work, I didn't realise because I was entering the shopify order ID (#1005) but the app doesnt recognise the hashtags and this caused errors. Nowhere was I told that? With this order ID system being the default in Shopify, you would think it would follow suit, like other apps.

App had trouble syncing with my orders and I had to enter them manually to be picked up. Very confusing and time consuming.

Tracking widget customisation is limited. I also cannot hide the chinese names, (because I dropship from AliExpress), which I think is silly.

Support is done over WhatsApp, and is quite unprofessional.

For a free app, it works, I guess. But it isn't for me.

Blood Moon Gothic
Australien
2 tage mit der App
30. Januar 2022

It don't show the message on the top of the page. I tries evrything I can but I just can have the two boxes but no messages on the top

Super Forme
Martinique
23 minuten mit der App
Shipway hat geantwortet 25. Februar 2022

Hi Team,
We are not able to understand what exactly are you referring to, as we are are tracking & notifications app.
We have been trying to contact you over email and there is no response.
We would request you to please allow us to serve you by sharing us more details?

4. Januar 2022

It will not sync my fulfilled orders from shopify after I installed it for about a half hour trying to sync them so I cancelled the app.

Secure Hauling
Vereinigte Staaten
5 minuten mit der App
Shipway hat geantwortet 25. Februar 2022

Hi Team,
We have been trying to contact you over email and there is no response.
We would request you to please allow us to serve you by sharing us more details?