Shipway Order Tracking

I faced a poor service experience. There was no support or response from the team despite multiple follow-ups.

WORST SERVICE and WORST TEAM , Deducted three payments RS 10643, RS 9069,Rs 2656 for single month with in a gap of three days , trying for one month regarding refund , but initially they didnt responded, once Shopify intervened , they communicated for some time but again not responding to customer, I will advise everybody to avoid these bunch of crooks and thieves , its our hard earned money and this is no mean a small amount , they have no right to steal our money , DO NOT SUBSCRIBE TO THIS APP

staff is not answering from 1 month for the issue

- shpwidget.js call taking unnecessary load on all pages.
- analytics.php call taking unnecessary load on all pages.
- analytics.php tracking all user activity without seller permission

We have been sing this app since 5 years now, and it works like a charm. Integrates almost all Indian carriers. The support is extremely fast, efficient and helpful. Highly recommended for all e-com stores in India.

Best App for tracking, sending shipment updates and generating reviews post delivery. Also it's cheaper compared to other alternates.

i have used it on my website https://casagardenshop.com. The app works flawlessly and the support team is very cooperative and professional.

I used this app for like 2 years on yearly subscription, as I can remember. But I had a super bad experience when I decided to stop using it.

I decided to switch to another app because they don't have Klaviyo integration. Then on March 3, the app auto renewed the subscription (I don't know they can auto renew because last time I had to buy manually).

I recognized this on March 6, and I immediately contacted them for refund. Their policy stated that they could refund the unused credits within 30 days of purchase. They told me to contact Shopify support. The Shopify support then raised a ticket to them so that they can refund using the Partner Dashboard.

And they just didn't reply. I tried reaching out to them via the live chat on the app, or told Shopify support to push them. But no help. They still don't reply as for now.

I see that they don't want to help customers when there are refund tickets. So guys, remember to uninstall the app if you don't use it anymore.

we are really like this app, it works just as intended and it easy to set up. Great support! Hope it will add more features in the future and will definitely using.

Dont use this app , wrongly showing that I dont have any credit , But I had credit ,

We have been using shipway from past two year's and it has never let us down.Would recommend this amazing app, does everything it claims without any hassle.