评论 (199)

整体评分
4.5
每个评分等级的数量
  • 87% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 7% 的评分是 1 星
2024年4月7日

Dont use this app , wrongly showing that I dont have any credit , But I had credit ,

Rankersnotes
印度
大约2年 人在使用应用
编辑时间:2024年9月20日

staff is not answering from 1 month for the issue

- shpwidget.js call taking unnecessary load on all pages.
- analytics.php call taking unnecessary load on all pages.
- analytics.php tracking all user activity without seller permission

Soni Fashion® - Gold Plated jewellery Online Shopping Store
印度
大约4年 人在使用应用
2023年3月29日

I used this app for like 2 years on yearly subscription, as I can remember. But I had a super bad experience when I decided to stop using it.

I decided to switch to another app because they don't have Klaviyo integration. Then on March 3, the app auto renewed the subscription (I don't know they can auto renew because last time I had to buy manually).

I recognized this on March 6, and I ...

Melaninful
越南
2年多 人在使用应用
Shipway 已回复 2023年4月5日

Hi Team,

We are really sorry for the inconvenience. However as stated by you, we never denied the refund & it has already been processed last week.

As a standard process our ...

2018年4月28日

Bad customer support. They are not open for even very minor customization.

Bighaat 2
印度
大约2年 人在使用应用
编辑时间:2022年7月21日

This app used to show me the notification logs. I am paying for SMS notifications to be sent to our customers. Suddenly the logs doesn't show anymore and they won't tell me why! No notifications are being sent to my customers despite having paid for the sms notifications! I am asking for the logs to be shown to me, but they won't and the response is sooo slow!! The only reason I am still keeping ...

Speededge
菲律宾
1年多 人在使用应用
编辑时间:2022年3月23日

Been using this app for more than a year now. This app has tons of bugs. Every month there's an issue. Some orders are not detected and marked as delivered. Every time. Sometimes it works, sometimes not. You can review our WhatsApp messages with Ankur, Key Acc Manager. I always report an issue, it defeats the purpose of automation because I always check the orders if they are mark as delivered or ...

Ropedt.com
菲律宾
大约1年 人在使用应用
2020年5月20日

Bad customer service, my customer still can’t get any tracking information since she received the tracking number. It takes to long for the customer service to solve the problem more than 5 days no reply.

Chica zone
沙特阿拉伯
4个月 人在使用应用
Shipway 已回复 2020年5月25日

Hi Sir, we are sorry for the inconvenience. We have already taken your request to integrate the carrier and our team in touch with you. You also can write to us anytime on ...

2021年6月23日

BEWARE. This app is poorly made. The interface is extremely outdated and several things do not work. They have a javascript error that conflicts with several themes and the order tracker will not show on your website. I experienced this and when I asked for a refund since I was on the paid plan, their customer service team ignored me. Any responses they give to this review is just for show. The ...

The Bougie Brand
美国
3个月 人在使用应用
Shipway 已回复 2021年6月25日

Hi Team,

Sorry for the inconvenience caused. You are our valued user, and we are committed to providing the best support at all times. We will surely get all your issues ...

2021年5月20日

Extremely bad support, Buggy system, non responsive UI and they do not even bother to resolve for it.

Art Galore®
印度
2个月 人在使用应用
Shipway 已回复 2021年5月26日

We also felt bad about your experience with us.
We will be in touch for further communication by email.
Thanks,
Team Shipway

2021年6月21日

This is the worst app ever, the trackings are not accurate and can takes up to 2 weeks to update, it made me lose hundred of customers because they weren't notified to pickup their package. Never install this app or you will lose your business

High Five Skin
英国
大约1个月 人在使用应用
Shipway 已回复 2021年6月25日

Hi Team,

Sorry for the inconvenience caused. You are our valued user, and we are committed to providing the best support at all times. We will surely get all your issues ...