Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automatic order tracking, and easy integration. They value the customizable notifications, email templates, and branded tracking page that enhances their brand image. The support team, particularly Jyoti, is praised for excellent service. Features like SMS notifications, customer reviews collection, and reduced customer queries are also highlighted. It's ideal for Indian e-commerce stores due to its integration with Indian carriers. The ability to mark orders as delivered directly on Shopify is another favored feature. It's recommended for managing e-commerce logistics and notifications.

November 1, 2019

Very Very useful app to have to track all shipment status. Ankur from the support team is amazing and best. quick resolution and all you got to do is set context with Ankur and thereon he gets you the answer the way you can comprehend and action. Highly recommended. The pricing is on the high side. Would be good if that can be worked out.

MOM GLOBAL STORE
India
9 months using the app
June 18, 2019

We at Stillersafe.com use the Shipway App for shipment tracking. We have used it for a month now and have no problems. The support is fantastic, as the team has replied to every one of my queries. The tool itself is brilliant. It's so seamless, you don't know that it's running in the background. Super usefl and a great value addition to any shopify store.

Stillersafe
India
9 months using the app
September 30, 2019

Good instant service. Nice to have this app.. would definitely recommend this app foe better tracking experience!!

Sevenstarbikini
India
9 months using the app
May 18, 2019

Very good app for tracking my orders in shopify..... I used and since that I have been using for all times in my store.

absstimulatorindia
India
9 months using the app
May 18, 2019

I love this app, easy to set up. The customers get plenty of notice where their parcels are. My product is temperature sensitive so this enables the customer to get it right away.

amourshoppeindia
India
9 months using the app
June 19, 2019

nice experience..
we are working with you
thanks for supporting our website
nice experience..
we are working with you
thanks for supporting our website

Women Clothing - Womanik
India
9 months using the app
September 26, 2019

Very Good Experience , You can send Email and Sms Notifications to customer for order deatails in India

D'INDIAN CLUB®
India
9 months using the app
April 20, 2022

Best tracking tool, more then 600 couriers are integrated and accurate tracking statuses. easy to use

HoneyBud
India
9 months using the app
July 6, 2018

Its not only about tracking its whole package of tracking, reviews, reporting and many more.
will recommend it to others.

Easy Broom
India
9 months using the app
October 16, 2019

Excellent customer support. Good facility to create white label shipment tracking URLs. Simply integrates your courier channel and your website.
Great experience...

Fanclub brands opc pvt ltd
India
9 months using the app