Shipway Order Tracking , 202 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automatic order tracking, and easy integration. They value the customizable notifications, email templates, and branded tracking page that enhances their brand image. The support team, particularly Jyoti, is praised for excellent service. Features like SMS notifications, customer reviews collection, and reduced customer queries are also highlighted. It's ideal for Indian e-commerce stores due to its integration with Indian carriers. The ability to mark orders as delivered directly on Shopify is another favored feature. It's recommended for managing e-commerce logistics and notifications.
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As Our product grew we needed a systematic tracking software.
Its good app for tracking and keep our customer informed about the shipment status.
We installed and really like the app, so helpful. Gauri Shankar is very responsible and reply every question by WhatsApp. They also can add and do custom changes. We are so happy to start using this app and will help our clients to track their shipments straight in our website.
We really recommend it.
Thanks Gauri and Shipway team!
Brilliant app and amazing support.Had trouble understand how to sync orders and the team in India took me through everything.
Nice app to create brand value and provide tracking services to customers. Using it from last 2 months and quite satisfied with its service.
With the help of this plugin our work load reduces 100%.Everyone should use this.
Customer Support Need Improvement.Plugin is best
We have multiple E commerce websites and are very satisfied with Shipway app and their support.
Customers can track their orders online plus they get a message and email on every shipping status change. We also get feedback from our customers after every NDR and delivery. Decrease in RTO after using this app.
Brilliant App.
Hi,
Thanks for your valuable feedback.
In case of any query, reach us on contact@shipway.in
This APP is so great. It saves me a lot of time to track my packages and send emails to my customers.
It helps me a lot in customer services, improves the customer experiences of my shop. Highly recommended!
I love to use shipway as it makes my work simpler to see data of shipments and create a brand along with providing proper customer satisfaction. Recommend it to all.
Simple and useful app. I was using another app earlier who was not responsive.
You can customize templates.
You can have your own sender id
I liked that you can customize any sms template
The interface is also clean and easy to use.
Overall nice experience.
I really like the customer support thank you so much for helping me now I can see the status of the orders thank you so much again