Overall rating
4.4
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automatic order tracking, and easy integration. They value the customizable notifications, email templates, and branded tracking page that enhances their brand image. The support team, particularly Jyoti, is praised for excellent service. Features like SMS notifications, customer reviews collection, and reduced customer queries are also highlighted. It's ideal for Indian e-commerce stores due to its integration with Indian carriers. The ability to mark orders as delivered directly on Shopify is another favored feature. It's recommended for managing e-commerce logistics and notifications.

April 7, 2024

Dont use this app , wrongly showing that I dont have any credit , But I had credit ,

Rankersnotes
India
Almost 2 years using the app
December 22, 2023

Great application for order tracking, Easy to integrate and use, also the shipway staff specially Jyoti helps us a lot.

BaeBeau
India
5 months using the app
December 22, 2023

the best software to tracks order automatically.

GIRORGANIC
India
9 months using the app
November 7, 2023

A good app to align your Shipments plus the staff is so cooperative with you throughout the process. Jyoti thanks for the continuous support. Hope to get such assistance in the future.

M&Y Pehnava
India
3 months using the app
April 21, 2023

The app is easy to install and configure, and its intuitive interface allows customers to easily track the status of their orders.

Naivri
India
About 2 months using the app
August 22, 2023

The support is very poor someone named Jyoti dont' answer my questions and just keep me hanging in there alone. I have problems with editing my emails templates I don't know why but I can't save the changes made to the email notification template.

Lavenders Beauty
Morocco
5 days using the app
November 7, 2016

Works exactly as described. Low maintenance and affordable. Definitely worthwhile or any business shipping products.

Sleepsaintly
United States
Almost 6 years using the app
June 2, 2020

We have been sing this app since 5 years now, and it works like a charm. Integrates almost all Indian carriers. The support is extremely fast, efficient and helpful. Highly recommended for all e-com stores in India.

Saraf Furniture
India
Almost 5 years using the app
June 15, 2018

Great app for orders tracking. Shipway helps to reduce RTO nos. by sending delivery issue alerts, saves lots of time Thanks Shipway!

Usb Rechargeable Juicer
India
Over 3 years using the app
June 23, 2018

Shipway is not an app but a brilliant idea, Solves the problem that can be frustrating sometimes. This app is so effective and get the job done is a very disciple way. Customer notified with various status with customize sender ids put good image on customers. This is very useful app, very easy to operate i strongly recommend shipway.

Cordless Hair Trimmers
India
Over 3 years using the app