Shipway Order Tracking , 201 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automatic order tracking, and easy integration. They value the customizable notifications, email templates, and branded tracking page that enhances their brand image. The support team, particularly Jyoti, is praised for excellent service. Features like SMS notifications, customer reviews collection, and reduced customer queries are also highlighted. It's ideal for Indian e-commerce stores due to its integration with Indian carriers. The ability to mark orders as delivered directly on Shopify is another favored feature. It's recommended for managing e-commerce logistics and notifications.
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I am using this app for a long time. Order tracking is so easy for customers, also the email and SMS notifications option is very helpful. I will definitely recommend trying this app
Thanks for your valuable feedback.
We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
You can always email us at contact@shipway.in.
Regards,
Team Shipway
Nice app for indian ecommerce stores. You can SMS each step of the delivery process which enhances your brand value.
I would recommend to add a feature where I can have a "history" tab which allows me to track that messages are being sent and at what time. You guys already have this feature on your other SMS app, please put that feature on this app too.
Thank you.
One of the best and simple app for shipping updates and notification. Very cheap compared to competitors. Keep going
It helped my store alot. My customers get timely intimation about their orders and we get timely and required information as well. It made order tracking extremely easy for us.
I used this app to test out quality for my customers. it's an effective and reliable app to use. I would recommend anyone who is looking for a shipping app.
Support is really amazing. (They helped me out on every detailed within the app) very responsive and quick to reply
As of now..very active and supportive staff and team...they understood my problem and fixed it instantly.....would recommend to any one especially indian entrepreneurs who are looking for startup and want to give best customer after sales experience
I use this app on both of my Shopify stores. Easy to use and support has been outstanding when I needed it. The App development team are keen on knowing how to improve the app and the support team goes beyond their way to help you. Definitely worth trying.
Helpful app,
started using it for the past two months.
a lot of things to work on, but the support team is great.
Thanks
EXCLENT SERVICE ..............................................................................................................................................................................................................
using this app for a long time now, must say this is the best app for tracking.