Shipway Order Tracking , 201 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automatic order tracking, and easy integration. They value the customizable notifications, email templates, and branded tracking page that enhances their brand image. The support team, particularly Jyoti, is praised for excellent service. Features like SMS notifications, customer reviews collection, and reduced customer queries are also highlighted. It's ideal for Indian e-commerce stores due to its integration with Indian carriers. The ability to mark orders as delivered directly on Shopify is another favored feature. It's recommended for managing e-commerce logistics and notifications.
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We use this App and find it very useful especially in customers point of view. It's very easy and the support team is giving us 24*7 support from the day one.
Customer support is really good and helpful especially MR. Gauri Shankar.
This is a great app for all customers and shopify store owners!
Love the branded tracking page options! It was really easy to set up and it looks more credible and legitimate than other formats I've seen being used by other companies.
Thanks for your valuable feedback.
We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
You can always email us at contact@shipway.in.
Regards,
Team Shipway
It is very easy to Installed, installed it quickly by us and nicely working with Shopify store. It is very useful and convenient to trach the orders at own website.
Good for tracking details, and also the service is also recommendable. It must be used on the website to give a smooth customer experience.
Shipway makes order tracking really easy !! Its a must have app for all shopify stores out there ! :)
Shipway NPS help us to observe our user view & experience about our store, simple and massive Review system, and off course a best courier tracking platform.
Absolutely fantastic app, great support, easy to use and quick to get up and running. Would definitely recommend shipway.
Works very well and provides very good value for the price. Would recommend. Can help you save a lot by tracking wrongly RTOed COD orders. Marks orders as delivered natively on shopify which is great as it allows you to send delivered email directly from shopify for free. Only would suggest the team to also implement the same for dispatched and in transit statuses.
Thanks for your valuable feedback.
We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
You can always email us at contact@shipway.in.
Regards,
Team Shipway
Customer support after sales is very good, they guys done what I need. Happy to use shipway for tracking and send notification to customers.